Senior Digital Media Advisor

Sentara Health; Virginia Beach (VA); On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare organization based in Virginia Beach is seeking a Senior Digital Media Advisor to lead the development and execution of digital strategy across web, social, and mobile channels. This role focuses on innovative digital solutions and requires 6-8 years of experience, preferably in the healthcare sector. The ideal candidate will have excellent communication skills and customer service experience. The position offers a remote opportunity.

Qualifications

• 6-8 years of related experience required.
• Previous Healthcare Insurance or Sentara Health Plan experience required.
• Experienced working with Product Team Owners and Managers.

Responsibilities

• Lead development and execution of digital strategy and user experience.
• Partner with teams to develop innovative digital solutions.
• Educate and advise on appropriate use of digital solutions.

Skills

Digital strategies

Excellent Customer Service

Communication skills

Education

Bachelor Level Degree

Master Level Degree

Job description

Senior Digital Media Advisor

Leads development and execution of digital strategy and user experience across web, social and mobile channels aligned with the company's strategic plan and initiatives.

Partners with teams across the growing company in the development of innovative digital solutions that align with strategic market goals and initiatives, digital trends and technology.

This individual serves as a subject matter expert for digital strategy and techniques. Educates and advises others on appropriate use of digital solutions including market segmentation, prospecting, lead generation, customer acquisition and development.

Creates and influences a team environment that encourages cooperation, collective problem-solving, and participative decision-making.

Review competitive landscape for customer needs. Digital Enabler. Provides Marketing Support to IT and Customer Ops Teams.

Remote Opportunity

Education

• Bachelor Level Degree (Required)
• Master Level Degree (Preferred)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 6-8 years related experience required
• Previous Healthcare Insurance or Sentara Health Plan experience required
• Experience with digital strategies
• Experienced working with Product Team Owners and Managers
• Previous Project Management experience preferredExcellent Customer Service and Communication skills required