Senior Digital Marketing Account Manager

829 Studios; Boston, Northern (MA, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Remote Workplace

Paid Time Off

401K + Match

Life Insurance

Short-Term Disability

Healthcare

Commuter Benefits

Continuing Education

Job summary

829 Studios, a Boston-based digital marketing agency, seeks a Senior Account Manager to serve as the primary client contact and drive growth across B2B, B2C, and D2C accounts. You will implement campaigns across SEM, Facebook, SEO, social media, and web analytics, coordinating with teams to exceed KPIs and deliverables.

The role blends individual contribution with team leadership, mentoring junior staff and shaping account strategy while managing timelines, budgets, and client communications.

Qualifications

• Minimum of 5-7 years of experience in marketing account management in an agency.
• Strong knowledge of digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with project management tools and software.
• Proven track record of driving revenue growth and developing long-term client relationships.
• A “lean in” personality willing to immerse themselves in learning the client’s business

Responsibilities

• Act as a client-facing consultant to identify, develop, and execute digital marketing campaigns and programs for enterprise clients.
• Serve as the primary point of contact for assigned clients, managing day-to-day communication and overseeing all account-related activities.
• Own or support account strategy development and needed refinement over the course of client relationship on at least 80% of your accounts
• Work with clients and internal team members to ensure consistent client success, leading multiple accounts, offering strategic counsel to clients, and providing mentorship and direction to junior teammates
• Develop and maintain a strong understanding of each client's business objectives, industry, and target audience.
• Ensure consistent account performance against all defined KPIs, overseeing communication of results and providing analysis
• Manage project timelines, budgets, and deliverables to ensure timely and accurate completion of client projects.
• Ensure speed and accuracy across all client correspondence
• Work closely with leadership team to regularly review account performance and identify opportunities for account growth
• Manage the overall financial health of assigned accounts, including forecasting, budgeting, and invoicing.
• Develop and maintain strong relationships with key stakeholders within client organizations, including senior-level executives and decision-makers.
• Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing.
• Support new business efforts, with the ability to confidently take initial intro calls with prospects as needed, develop new business content, and pitch as senior account lead and/or strategy lead for new business presentations
• Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career development
• Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessions

Skills

Account management

Digital marketing

Client relationships

Communication

Project management

Revenue growth

Learning orientation

Job description

829 Studios, a Boston-based digital marketing agency, seeks a Senior Account Manager to serve as the primary client contact and drive growth across B2B, B2C, and D2C accounts. You will implement campaigns across SEM, Facebook, SEO, social media, and web analytics, coordinating with teams to exceed KPIs and deliverables.

The role blends individual contribution with team leadership, mentoring junior staff and shaping account strategy while managing timelines, budgets, and client communications.