Senior Digital Growth Strategist

AT&T; Bothell (WA); On-site; USD 128,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Job summary

AT&T is seeking a Lead Digital Customer Growth professional to drive digital growth across AT&T's digital channels, bridging strategy and execution. The role partners with Product, Technology, UX/UI, Analytics, Operations, and Marketing to deliver measurable business outcomes and enhance customer experiences.

Ideal candidates bring digital commerce expertise, business analysis acumen, and strong stakeholder management to influence roadmaps and deliver customer-centric solutions at enterprise

Qualifications

• 5+ years in Digital Growth, Digital Strategy, or related fields.
• Experience creating BRDs, business cases, and requirements for digital experiences.
• Ability to translate customer needs into functional requirements and user stories.

Responsibilities

• Lead requirements gathering for complex customer-facing digital experiences.
• Define business needs, customer problems, and outcomes with stakeholders.
• Develop BRDs, flows, epics, features, and acceptance criteria.

Skills

Digital Growth

Business Analysis

Agile Delivery

Stakeholder Management

Customer Experience

Data-driven Decisions

Education

Bachelor's degree in Business/Marketing/IS

Tools

Figma

CRM systems

Google Analytics

Job description

AT&T is seeking a Lead Digital Customer Growth professional to drive digital growth across AT&T's digital channels, bridging strategy and execution. The role partners with Product, Technology, UX/UI, Analytics, Operations, and Marketing to deliver measurable business outcomes and enhance customer experiences.

Ideal candidates bring digital commerce expertise, business analysis acumen, and strong stakeholder management to influence roadmaps and deliver customer-centric solutions at enterprise