Senior Digital Experience & E‑Commerce Lead

NBCUniversal; California (MO); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Tuition reimbursement

Job summary

NBCUniversal is seeking a Senior Specialist, Digital Consumer Experience & E-Commerce to lead strategy, planning, and execution for destination programs and campaigns across web, mobile apps, and online stores at Universal Studios Hollywood.

Responsibilities include translating strategy into actionable deliverables, partnering with analytics, content, and marketing, and driving insights to optimize guest experiences. Hybrid work arrangement with focus on timely, high-quality digital experiences.

Qualifications

• 3+ years of experience in digital marketing, eCommerce, or related fields.
• Strong project management, prioritization, and organizational skills.

Responsibilities

• Lead digital strategy and tactical execution across web, mobile apps, and online stores.
• Partner with Marketing, Content, Analytics to translate priorities into deliverables.
• Conduct QA on web, app, and store content prior to launch.
• Monitor campaigns and optimize based on performance insights.
• Lead cross-functional forums to align on guest-first experience enhancements.

Skills

Project management

Stakeholder management

Communication

Problem solving

Education

Bachelor’s degree in Marketing, Communications, Business or Advertising

Tools

CMS

Adobe Analytics

Excel

PowerPoint

Job description

NBCUniversal is seeking a Senior Specialist, Digital Consumer Experience & E-Commerce to lead strategy, planning, and execution for destination programs and campaigns across web, mobile apps, and online stores at Universal Studios Hollywood.

Responsibilities include translating strategy into actionable deliverables, partnering with analytics, content, and marketing, and driving insights to optimize guest experiences. Hybrid work arrangement with focus on timely, high-quality digital experiences.