Senior Digital Delivery Lead

GALE; New York (NY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

GALE seeks a Digital tech-focused Senior Project Manager to lead end-to-end delivery of complex digital and marketing technology engagements. This role drives structure, delivery discipline, and strategic collaboration across technical and business teams in a fast-paced environment.

The successful candidate will manage multiple work streams, align objectives to client goals, and ensure timely, high-quality outcomes across strategy, creative, and production disciplines.

Qualifications

• 7+ years of project management experience delivering digital marketing, digital technology, or customer experience solutions.
• Strong experience managing complex digital and integrated technology projects across multiple work streams.
• Expertise leading projects across the entire technical lifecycle: strategy, creative, technical development, CRM, and production disciplines.
• Strong understanding of website development, creative development, application development, CRM platforms, email marketing, e-commerce, and digital ecosystem integrations.
• Experience managing cross-functional teams in fast-paced environments, including developers, QA, strategists, marketers, creatives, analysts, and production teams.
• Proven ability to manage the full project lifecycle, including discovery, requirements gathering, planning, execution, deployment, and ongoing support.
• Strong strategic thinking skills with the ability to translate business objectives into scalable delivery plans and execution approaches.
• Experience developing integrated project plans, workback schedules, dependency tracking, and risk mitigation strategies.
• Understanding of Agile delivery methodologies, sprint planning, backlog management, and software development lifecycle (SDLC) processes.
• Ability to identify delivery risks, technical dependencies, operational gaps, and implementation constraints proactively.
• Experience supporting technical delivery conversations including APIs, integrations, data flows, QA/UAT, and release coordination.
• Strong client management, stakeholder communication, and executive presentation skills.
• Ability to provide reporting, performance analysis, and actionable delivery insights to both internal and client stakeholders.
• Proven experience managing globally distributed or offshore teams across multiple work streams and time zones, specifically PST, IST, and EST.
• Agile certification is preferred, Knowledge of Smartsheets, Jira, Figma are a plus.

Responsibilities

• Lead delivery of multiple integrated digital and technology projects across strategy, CRM, creative, engineering, and production teams
• Create and manage integrated project plans, timelines, resourcing models, budgets, and delivery roadmaps
• Drive project estimation activities including scope definition, effort sizing, assumptions, dependency mapping, and timeline development
• Partner across technical and business teams to develop strategic delivery approaches aligned to client objectives and platform capabilities
• Manage end-to-end project execution from strategy and creative hand-off, through discovery, requirements, implementation, QA/UAT, launch, and post-launch support
• Oversee Agile ceremonies including sprint planning, daily standups, backlog prioritization, retrospectives, and release coordination
• Identify, track, and mitigate project risks, blockers, technical dependencies, and delivery issues across workstreams
• Coordinate closely with engineering and technical leads to validate feasibility, implementation plans, and technical requirements
• Support process optimization efforts and continuous improvement initiatives to improve delivery efficiency and team operations
• Develop and maintain project documentation including status reports, RAID logs, timelines, meeting recaps, and executive communications
• Work with multiple teams across technical, creative, strategy, and production disciplines
• Drive alignment across stakeholders while balancing competing priorities, timelines, and business needs
• Act as a trusted delivery partner and escalation point for project teams and stakeholders
• Manage client expectations related to scope, timelines, risks, dependencies, and delivery outcomes
• Facilitate working sessions, decision-making discussions, and delivery reviews with both technical and non-technical audiences
• Partner with clients to identify business challenges and work with internal teams to recommend scalable operational or technical solutions aligned to their goals

Skills

Project management

Digital marketing

Cross-functional leadership

Agile

Stakeholder management

SDLC

Jira

Smartsheets

Figma

Tools

Jira

Smartsheets

Figma

Job description

GALE seeks a Digital tech-focused Senior Project Manager to lead end-to-end delivery of complex digital and marketing technology engagements. This role drives structure, delivery discipline, and strategic collaboration across technical and business teams in a fast-paced environment.

The successful candidate will manage multiple work streams, align objectives to client goals, and ensure timely, high-quality outcomes across strategy, creative, and production disciplines.