Senior Digital Content Producer

Southwest Human Development; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) employer contribution

Job summary

Southwest Human Development (SWHD) is Phoenix’s leading nonprofit focused on early childhood development. We seek a Senior Digital Content Producer who will craft digital content across social, web, email, and print, manage projects, and collaborate with program staff to translate impact into compelling stories.

The role blends creative production, storytelling, and channel management, requiring hands-on content creation, photo/video work, and strategic planning to elevate SWHD’s voice and

Qualifications

• Experience creating engaging digital content across social media, websites, email, and other online platforms.
• Strong writing, editing, and storytelling skills with audience focus.
• Experience producing original content such as graphics, photos, videos, and written pieces.
• Knowledge of content calendars, publishing across channels, and multi-project management.
• Ability to translate program updates into clear, engaging digital content across channels.

Responsibilities

• Create original, platform-appropriate content for social media, including posts, graphics, photography, and short-form video.
• Produce accessible visual content using available tools, focusing on storytelling over high-end production.
• Write and edit captions, blog posts, feature stories, and marketing copy aligned with our voice.
• Manage day-to-day social media operations: planning, scheduling, publishing, moderation.
• Monitor performance and audience engagement; use insights to refine content strategy.
• Update, publish, and maintain website content via a CMS; ensure accessibility and accuracy.
• Collaborate with internal teams to translate program updates into engaging digital content.
• Develop and execute email marketing campaigns: content creation, layout, scheduling, basic analysis.
• Design on-brand graphics and layouts using Adobe Creative Suite or comparable tools.
• Capture stories through interviews; translate complex work into human-centered narratives.
• Lead communications projects from planning to completion, tracking timelines and deliverables.

Skills

Content creation

Storytelling

Writing & editing

Project management

Collaboration

Data-driven insights

Social media management

Education

Bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or related field

Equivalent practical experience

Tools

CMS (Content Management System)

Email marketing platforms

Analytics tools

Adobe Creative Suite

Job description

Make a difference from day one

Southwest Human Development (“SWHD”) is Arizona’s largest nonprofit dedicated to early childhood development. We believe the first five years of life shape a child’s future, and every day our teams help children, families, and caregivers thrive during these critical years.

Make a difference from day one

Southwest Human Development (“SWHD”) is Arizona’s largest nonprofit dedicated to early childhood development. We believe the first five years of life shape a child’s future, and every day our teams help children, families, and caregivers thrive during these critical years.

If you’re looking for meaningful work, a supportive team, and the chance to grow your career while making a lasting impact, we’d love to meet you. Join a mission-driven organization offering programs and services that reach over 140,000 children across Arizona.

Why employees love working here

• Do meaningful work that helps children and families build strong foundations for the future.
• Enjoy a comprehensive benefits package, including medical, dental, vision, generous paid time off, and 401(k) employer contribution every paycheck.
• Grow with access to learning, development, and career advancement opportunities.
• Be part of a collaborative, purpose-driven culture where your work truly matters.

Position title: Senior Digital Content Producer

Location/Work arrangement: SWHD Main Office in Phoenix, AZ

Schedule: Full Time - 40 hours per week

The Senior Digital Content Producer is a hands-on creative and project leader responsible for producing, managing, and optimizing digital content that elevates Southwest Human Development’s voice, impact, and visibility. This role blends content creation, storytelling, project management, and channel management, requiring someone who can move seamlessly from concept to execution.

This position plays a critical role in translating the work of SWHD programs into compelling, human-first content across social media, email, and digital platforms. The ideal candidate is both strategic and highly practical: comfortable creating their own photos, videos, graphics, and written content while also managing timelines, stakeholders, and performance outcomes.

What You’ll Do

• Create original, platform-appropriate content for social media, including written posts, graphics, photography, and short-form video, from concept through execution.
• Produce authentic, accessible visual content using available tools, including smartphones, with a focus on storytelling over high-end production.
• Write and edit short- and long-form content such as social captions, blog posts, feature stories, and marketing copy aligned with organizational voice.
• Manage day-to-day social media operations, including planning, scheduling, publishing, and moderating content with a high degree of independence.
• Monitor social media performance and audience engagement, using insights and trends to refine content strategy and improve results.
• Update, publish, and maintain website content using a CMS, ensuring accuracy, accessibility, and alignment with organizational messaging.
• Collaborate with internal stakeholders to translate program updates and campaigns into clear, engaging digital content across web and marketing channels.
• Develop and execute email marketing campaigns, including content creation, layout, scheduling, and basic performance analysis.
• Design on-brand graphics and layouts for digital, email, and print materials using Adobe Creative Suite or comparable tools.
• Capture and develop compelling stories through interviews and collaboration with program staff, translating complex work into human-centered narratives that demonstrate impact.
• Lead communications projects from planning through completion, managing timelines, priorities, and deliverables while identifying opportunities to improve future efforts.

What You’ll Bring

• Experience creating engaging digital content across social media, websites, email, and other online platforms.
• Strong writing, editing, and storytelling skills, with the ability to create content that is clear, compelling, and audience-centered.
• Experience producing original content such as graphics, photos, videos, and written pieces.
• Comfort managing content calendars, publishing across channels, and balancing multiple projects at once.
• Ability to work collaboratively with internal teams, build strong relationships, and turn ideas into polished final products.
• Experience using tools such as content management systems, email marketing platforms, analytics tools, or design software.
• Confidence using performance data and engagement insights to improve future content and campaigns.
• Bachelor’s degree in Marketing, Communications, Journalism, Digital Media, or a related field, or equivalent practical experience.
• Possess an insured and reliable vehicle and a valid Arizona driver’s license.
• Valid Arizona Fingerprint Clearance Card, or ability to qualify for a Level One Fingerprint Clearance Card.

Southwest Human Development is committed to creating a safe, healthy, and supportive environment for our employees and the communities we serve.

Learn More About Working With Us

Our core values reflect our commitment to children, families, caregivers, and the communities we serve. They guide how we work, how we support one another, and how we grow as a team. Learn more about our values and benefits here.

Experience

Required

• Experience supporting media relations or public relations efforts.
• Excellent interpersonal skills and the ability to collaborate effectively with internal teams.
• Strong project management skills with the ability to manage multiple initiatives simultaneously and drive work to completion.
• Comfort reviewing and interpreting basic performance metrics (e.g., engagement, open rates, click‑through rates, impressions).
• Familiarity with CRM systems and email marketing platforms.
• Experience supporting or executing email marketing campaigns, including basic audience segmentation and personalized messaging.
• Experience working with content management systems (CMS) to publish and maintain website content.
• Experience managing organizational social media channels, including content planning, publishing, and performance monitoring.
• Demonstrated experience creating original content, including graphics, photo, video, and written assets.
• Strong writing and editing skills with experience producing both short‑ and long‑form content for digital audiences.
• 5 year(s): Prior experience creating and managing digital content for organizations, including social media, email, and web platforms.

Education

Required

• Bachelors or better in Marketing or related field

Licenses & Certifications

Required

• DES Criminal Affidavit
• Fingerprint Card Level 1
• FPC DPS Verification

Preferred

• CPR and First Aid Cert

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.