Bilingual Childcare Business Management Specialist

Southwest Human Development; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health plan from day one

Wellness program

Generous paid time off

Paid training and development

Job summary

Southwest Human Development is hiring a Bilingual Business Management Specialist to coach childcare providers across Arizona. The role emphasizes delivering training that leads to sustainable business improvements, while building strong partnerships with teams and stakeholders.

A minimum 3 years in related work and a bilingual skillset are required. The position requires traveling statewide and adherence to program guidelines, with opportunities for professional growth and collaboration within a

Qualifications

• Bilingual English/Spanish required.
• 3+ years coaching, training, or supervising in early childhood settings.
• Experience budgeting, fiscal management, or childcare business practices.
• Understanding of ADHS/DES childcare regulations.
• Applied adult learning principles.

Responsibilities

• Deliver coaching and training leading to sustainable improvements for childcare providers (ECBS).
• Build relationships with colleagues, partners, and stakeholders to meet funding requirements.
• Facilitate training sessions and workshops across Arizona.
• Prepare data-informed reports and presentations for leadership and participants.
• Collaborate with leadership to set objectives and track progress.

Skills

Bilingual (English/Spanish)

Coaching

Training

Stakeholder collaboration

Adult learning principles

Education

Bachelor's degree in business administration or early childhood education

Master's degree in business administration or early childhood education (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

SharePoint

Databases

Virtual meetings

Job description

A positive future for every child!

Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. We offer over 40 programs and services to more than 140,000 children.

Southwest Human Development is Arizona's largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child's development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. We offer over 40 programs and services to more than 140,000 children.

Your skills, experience, and passion are needed at one of the nation's largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career that brings joy and satisfaction in knowing you make a difference.

Why choose us?

• You will be rewarded with benefits, including day one zero contribution health plan options, wellness programming, and generous paid time off.
• You will benefit from high-quality paid training to promote professional growth and development.
• You will enjoy a supportive and collaborative work environment.

Job Title: Bilingual Business Management Specialist - Early Childhood Business Solutions

The Bilingual Business Management Specialist (BMS) supports the Early Childhood Business Services (ECBS) program by delivering high-quality, results-driven coaching and training to childcare participants across Arizona. This role is responsible for helping participants achieve sustainable business improvements through individualized coaching, targeted training sessions, and strategic support. The BMS builds strong relationships with participants, partners, and internal teams to ensure alignment with program goals and funding requirements.

Essential Functions:

• Deliver impactful business coaching and training that leads to documented, sustainable business improvements for childcare providers participating in the ECBS program. (Daily)
• Foster strong, collaborative relationships with colleagues, community partners, and stakeholders to support program goals and meet funding requirements. (Ongoing)
• Facilitate training sessions and workshops to build business skills and knowledge of childcare providers and participants across Arizona. (Ongoing)
• Prepare clear, data-informed reports and presentations to share insights and recommendations with supervisors, team members, and participants. (As Requested)
• Collaborate with program leadership to develop and implement strategies that support organizational goals. This includes setting team objectives, planning key initiatives, and tracking progress toward measurable outcomes. (As Requested)
• Conduct market research during business coaching sessions to identify trends, opportunities, and competitive insights relevant to participant success. (During each coaching session)
• Demonstrates proficiency in and actively supports the four foundational pillars of the ECBS program: automation, the Iron Triangle, individualized coaching and consulting, and the application of vetted policies and procedures. (Ongoing)
• Fulfills mandated reporter responsibilities by promptly responding to incidents, notifying Program Supervisor, and completing documentation in accordance with agency and legal reporting policies. (As Required)
• Prepares for and participates in regular, reflective supervision with direct supervisor and proactively seeks guidance and support.
• Adheres to the Southwest Human Development Mission, Vision, Core Values and policies.
• Provides services that are family-centered and relationship-based.
• Other duties as assigned.

What It Takes:

• Bachelor's degree in business administration, early childhood education, or related field.
• Master's degree in business administration, early childhood education, or related field preferred.
• Bilingual (English/Spanish) required.
• A minimum of 3 years of experience across one or more of the following areas:
  • Coaching, training, or supervising in early childhood education settings.
  • Budgeting, fiscal management, and childcare business practices.
  • Understanding of ADHS/DES childcare regulations.
  • Applying adult learning principles.
  • Navigating community resources.
• A valid driver's license and current car insurance
• A valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card is required.
• Must have reliable transportation for required statewide travel.

Southwest Human Development is committed to creating a safe, healthy, and supportive environment for our employees and the communities we serve.

Learn More About Working With Us

Our core values reflect our commitment to children, families, caregivers, and the communities we serve. They guide how we work, how we support one another, and how we grow as a team. Learn more about our values and benefits here.

Experience

Required

• Bilingual (English/Spanish)
• 3 year(s): Working in an early childhood education setting with infants, toddlers or preschoolers and/or early childhood program director experience
• 3 year(s): Working with child management systems or other management systems
• 3 year(s): Must have reliable transportation and a valid Arizona driver's license for required statewide travel.
• 3 year(s): Working with Microsoft programs, such as Word, Excel, PowerPoint, databases, SharePoint, and virtual meetings.

Preferred

• 3 year(s): Experience with budgeting, financial management and other Early Childhood business practices is strongly preferred.

Education

Required

• Bachelors or better in Early Childhood Education or related field

Preferred

• Masters or better in Early Childhood Education or related field

Licenses & Certifications

Required

• Auto Ins Certificate
• CPR and First Aid Cert
• Fingerprint Card Level 1
• FPC DPS Verification
• Driver License
• DES Criminal Affidavit

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.