Senior Digital Account Lead

Razorfish; New York (NY); Presencial; USD 75.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid family care

Adoption support

Flexible working arrangements

Wellness programs

Tuition Assistance

Descripción de la vacante

Razorfish is seeking an Account Supervisor to support day-to-day client communications and the successful execution of creative projects in a fast-paced agency environment. This individual will independently lead tracks of work, while also supporting Account Leads on larger initiatives and processes—ensuring our strategy and creative delivery process is followed through to hand-off.

You will independently manage multiple workstreams, maintain strong internal and external relationships, and

Formación

• 5+ years of experience leading digital projects across multiple channels in a digital or advertising agency.
• Ability to solve problems independently and influence teams to achieve desired outcomes.
• Self-starter who takes initiative to identify opportunity areas, offer solutions and act on them.
• High attention to detail and strong time management and organizational skills.
• Exceptional written and verbal communication skills.
• Flexible and adaptable to evolving situations and needs.
• Ability to build and nurture successful relationships with clients, internal teams, and other stakeholders.

Responsabilidades

• Serve as the primary day-to-day contact across assigned projects, building strong rapport with client counterparts.
• Lead or support client meetings, briefings, and presentations, ensuring agendas, materials, and follow-ups are well-prepared and aligned to objectives.
• Review client deliverables for brand and strategic alignment, consistency, and completeness across all feedback rounds.
• Clearly and professionally articulate feedback, timelines, and deliverable expectations to internal teams.
• Manage multiple workstreams (2-4 project types concurrently), ensuring deadlines are met and quality standards are upheld.
• Proactively identify and address smaller client issues or project escalations in collaboration with Delivery and Account Leadership.
• Partner closely with Delivery and Creative teams to ensure accurate tracking of deliverables, timelines, and progress updates.
• Coordinate internal communications such as status documents, meeting notes, and feedback summaries.
• Proactively bring in senior team members when additional support or escalation is needed.
• Drive momentum on assigned projects by ensuring accountability, clarity of roles, and timely execution.
• Informing/collaborating with the Analytics team to inform of creative updates.
• Manage discovery and content strategy deliverables, ensuring alignment across client stakeholders, strategy creative, and cross-functional teams.
• Support the creative trafficking process; managing the handoff of creative assets to the media production team and internal creative rotation documents
• Transferring and organizing client feedback for internal use
• Maintain organizational systems that enable seamless collaboration and delivery across departments.

Conocimientos

Digital project leadership

Client relationship management

Communication skills

Time management

Problem solving

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

Razorfish is seeking an Account Supervisor to support day-to-day client communications and the successful execution of creative projects in a fast-paced agency environment. This individual will independently lead tracks of work, while also supporting Account Leads on larger initiatives and processes—ensuring our strategy and creative delivery process is followed through to hand-off.

You will independently manage multiple workstreams, maintain strong internal and external relationships, and