Senior DevOps Engineer - Embedded Payments

Xplor; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Paid Parental Leave

Volunteer days

Diversity & Inclusion initiatives

Mental health support

Job summary

Xplor is hiring an experienced DevOps Engineer to design, build, and operate the cloud-native infrastructure behind our payments platform. You will own CI/CD pipelines, observability, and scalable AWS infrastructure, collaborating with backend, frontend, QA, and security teams to deliver reliable software.

You will champion IaC, incident response, and performance testing, while steering cost optimization and compliance efforts in a 100% remote team environment.

Qualifications

• 5+ years of professional DevOps or Platform Engineering experience.
• Experience with AWS compute, networking, data services and event-driven architectures.
• Production Terraform experience with multi-environment patterns and state management.
• Experience operating observability stacks in production (SigNoz, Grafana, etc.).
• Strong scripting能力 in Python or Go; able to read backend/frontend code for infra improvements.

Responsibilities

• Design, build, and maintain AWS infrastructure using Terraform with scale and PCI considerations.
• Own and evolve observability stack and dashboards for production insight.
• Build and maintain CI/CD pipelines (Bitbucket Pipelines, GitHub Actions, CircleCI).
• Design and run performance/load tests using k6 and other tools as needed.
• Lead on-call rotations and drive postmortems to durable fixes.
• Define and monitor SLOs, error budgets, and operational KPIs for payment services.
• Improve deployment velocity with safer tooling and preview environments.
• Collaborate with security/compliance to maintain PCI DSS posture.

Skills

DevOps experience

SRE

Platform engineering

Scripting (Python/Go)

Incident response leadership

Education

Bachelor's degree in Computer Science/Engineering

Tools

Terraform

Bitbucket Pipelines

GitHub Actions

CircleCI

SigNoz

Grafana

CloudWatch

k6

Datadog

New Relic

Prometheus

Job description

Company Description

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and othermembership-based andservice-basedindustriessimplify operations, uncover insights, and elevate customer and member experiences.

Job Description

About the opportunity

Join our Embedded Payments team as a DevOps Engineer to make a real impact every day. We say that because we know that every conversation we have, every pipeline we build and every system we automate is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve.

Reporting into the DevOps Engineering Manager, you'll help us build and scale the infrastructure behind our cloud-native payment orchestration platform that processes significant transaction volume across multiple Xplor brands. You are passionate about building reliable, secure systems and the automation that keeps them running smoothly while maintaining engineering best practices. You think about infrastructure end-to-end, from CI/CD pipelines and infrastructure as code down to monitoring, alerting, and incident response. You're comfortable owning the platform that everything runs on and collaborating closely with backend, frontend, QA, and engineering teams to ship and operate high-quality software.

Our Tech Stack

• Cloud:AWS (ECS, Lambda, RDS/Aurora PostgreSQL, API Gateway, SQS,EventBridge, Cognito, KMS, VPC)
• Infrastructure as Code:Terraform
• CI/CD:Bitbucket Pipelines
• Observability:SigNoz, Grafana, CloudWatch
• Performance & Load Testing:k6
• Security & Compliance:PCI DSS, AWS-native controls
• Application stack supported:Node.js services, React frontends

Responsibilities & Duties

• Design, build, andmaintainAWS infrastructure using Terraform, with attention to scalability, cost, and PCI-scoped network segmentation
• Own and evolve the observability stack —SigNozfor distributed tracing and metrics, Grafana for dashboards, structured logging — so engineers can answer "what's happening in production" without paging you
• Build andmaintainCI/CD pipelines in Bitbucket Pipelines, including deployment guardrails, automated rollback strategies, and environment promotion workflows
• Design and run performance and load tests with k6or other custom tools as needed,establishbaseline benchmarks, and partner with engineering to address bottlenecks before they reach production
• Participate in on-call rotations, lead incident response for infrastructure issues, and drive postmortems that produce durable fixes
• Define and track SLOs, error budgets, and operational KPIs for payment-critical services
• Improve deployment velocity and safety — faster pipelines, better preview environments, safer migration tooling
• Partner with security and compliance tomaintainPCI DSS posture, support audits (Armanino/Vanta), and codify controls
• Manage cost and capacity across AWS — right-sizing, reserved capacity strategy, andidentifyingoptimization opportunities
• Use AI-assisted tools effectively to accelerate infrastructure work without compromising review quality or security posture

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

You’ll need:

• 5+ years of professional DevOps, SRE, or Platform Engineering experience, with a Computer Science/Engineering degree or equivalent
• Strong hands-on AWS experience across compute (ECS, Lambda), networking (VPC, security groups), data (RDS/Aurora), and event-driven services (SQS,EventBridge)
• Production Terraform experience — module design, state management, drift handling, and multi-environment patterns
• Experienceoperatingan observability stack in production; familiarity withSigNoz, Grafana, or comparable tools (Datadog, New Relic, Prometheus)
• Experience designing and running load tests with k6 or comparable tools (JMeter, Gatling, Locust)
• Experience building andmaintainingCI/CD pipelines (Bitbucket Pipelines, GitHub Actions,CircleCI, or similar)
• Strongshellscriptingabilityor similar in ascriptingorientedlanguage(Python, Go,etc…)
• Ability to read and understand back end andandfront endcodein order toimplement infrastructure more effectively
• Solid understanding of networking fundamentalssuch as sockets, routing, load balancing, SSL/TLS encryption, tunneling,firewalls/security groups,etc…,
• Understanding of access controlandidentitymanagement(IAM, OIDC, Cognito, OAUTH in generalor similar)
• Comfort leading incident response and writing postmortems that drive systemic improvement
• Fluency with AI-assisted development tools (Claude Code, Cursor, Copilot, etc.) and an articulate point of view on where they help and wherethey don't
• Comfortable working on a 100% remote team andoperatingindependently within an agile group

It would be great if you also have:

• Experience operating PCI-compliant or otherwise regulated environments
• Experience with payments infrastructure or other high-availability transactional systems
• Familiarity with Vanta or comparable compliance automation tooling
• Experience tuning PostgreSQL for high-throughput workloads
• Exposure to KMS-based cryptography, secrets management, and key rotation strategies
• Experience with chaos engineering or game-day exercises

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

• Paid Parental Leave benefit programs
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
• Access to free mental health support
• Flexible working arrangements

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/ .

Interview Recording andBackground Checks

As part of our hiring process, successful candidates will be asked to complete background and identity verification checks. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here .

Xplor is committed to providing equal opportunities in employment and creating an inclusive work environment. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.

We make it a priority to respond to every applicant.