Senior DevOps Engineer

Arbor Education; United States; Remote; USD 93,000 - 107,000; Full time

Benefits offered by this job

Wellbeing team

32 days holiday

Life Assurance (3x salary)

Private Dental Insurance

Salary sacrifice Pension

Maternity/Paternity leave

CPD budget

Volunteer day

Dog friendly offices

Flexible working

Job summary

Arbor Education is seeking a Senior DevOps Engineer to join our Engineering team and help improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale.

The role requires an obsessive, metrics-driven approach with collaboration across solution architecture and engineering teams. You’ll drive improvements to architecture, infrastructure, CI/CD pipelines and incident response while documenting processes to enable knowledge sharing.

Qualifications

• Experience in DevOps engineering for large-scale platforms.
• Proficiency with AWS cloud services and distributed systems.
• Strong automation using IaC tools (Terraform, Ansible, CloudFormation).
• Experience with CI/CD pipelines and incident response processes.

Responsibilities

• Identify platform infrastructure improvements and implement plans.
• Improve maturity of platform components ensuring High Availability and DR readiness.
• Contribute to CI/CD patterns and deployment practices.
• Assist in incident response, post-mortems, and retrospectives.
• Document systems and Playbooks for knowledge transfer.
• Operate a large-scale, distributed cloud platform.

Skills

DevOps

AWS

Terraform

Ansible

CI/CD pipelines

Docker

Nginx

DataDog

Prometheus

Automation

Tools

Terraform

Ansible

CloudFormation

Docker

Job description

Salary: £70,000 - £80,000

About us

At Arbor, we’re on a mission to transform the way schools work for the better.

We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.

Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.

At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.

About the role

We are looking for an experienced and dynamic Senior DevOps Engineer to join our Engineering team and help us improve the resilience and performance of the Arbor platform, enabling the business to rapidly scale. The remit and focus of the role is to continuously fix and improve our architecture, infrastructure, and ways of working. This requires an obsessive, metrics-driven approach, a curiosity about system behaviour, and close collaboration with the solution architect and engineering teams. It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a collaborative and curious Engineer, this is the role for you.

Core responsibilities

• Work with Head of Platform and Head of SRE to identify improvements within the platform infrastructure and implement plans to address
• Work with the Platform teams to improve the maturity of all components within the system, including ensuring High Availability, and adequate testing and DR plans
• Contribute to improving our CI/CD pipelines and providing patterns of deployment
• Assist in incident response and resolution, and subsequent post-mortems and retrospectives
• Participate in tech-talks and team based learning to ensure knowledge is spread
• Document obsessively, relying on Playbooks/Runbooks and systems documentation to aid knowledge transfer
• Extensive experience of DevOps Engineering and operating a large scale platform
• Extensive experience of distributed cloud systems, and specifically Amazon Web Services
• Extensive experience of Infrastructure as Code tooling, such as Terraform, Ansible, Cloudformation etc
• Understanding of relational database technologies and their cloud versions (e.g. AWS Aurora)
• Experience with messaging and distributed asynchronous workloads
• Experience with nginx or similar technologies
• Experience with DataDog, Prometheus or similar tools
• A positive and proactive attitude to problem solving
• A team player, willing to muck in and help others when needed, driven personality who asks questions and actively participates in discussions
• Good written and spoken English so you can present your ideas

Bonus skills

• Past experience with enterprise solutions running at scale
• Familiarity with kanban and agile development processes
• Experience with Docker and containerisation
• Familiarity with software best practices such as Refactoring, Clean Code, Domain-Driven Design, Test-Driven Development, etc.

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
• Life Assurance paid out at 3x annual salary
• Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks
• Private Dental Insurance with Bupa
• Salary sacrifice Pension provided by Scottish Widows
• Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay
• 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!
• Access to services such as Calm and Bippit (financial wellbeing coaching)
• All of our roles champion flexible working and we are happy to discuss what this means to you
• Social committees that plan team, office and company wide events to bring people together and celebrate success
• Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc)
• Volunteer with a charity of your choice for a day each year
• Dog friendly offices!

Interview process

• Phone screen
• 1st stage
• 2nd stage

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at [e-mail].

Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice.

Arbor Education is an equal opportunities organisation

Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.