Senior Site Reliability Engineer

NOCD Inc.; Chicago (IL); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

11 holidays a year

PTO accrual

Downtown Chicago office

Paid parental leave

Job summary

NOCD, the #1 telehealth provider for OCD treatment, seeks a Senior Software Engineer, Platform & Infrastructure in Chicago with hybrid work (3 days onsite). You will own AWS infra, Kubernetes, CI/CD, automation, and developer experience to keep the platform secure, reliable, and scalable while shipping value quickly.

You’ll build production features and APIs in Python/TypeScript, evolve infrastructure with Terraform, mentor engineers, and partner across teams to drive scalable engineering

Qualifications

• 7+ years of software engineering or platform engineering experience.
• Strong AWS, Terraform, Kubernetes, Docker experience.
• Proficiency in Python or TypeScript.
• Experience with React or similar frontend frameworks.
• Strong understanding of cloud architecture and distributed systems.
• Experience building CI/CD pipelines and deployment automation.
• Strong troubleshooting and incident response skills.
• Experience owning technical initiatives and working cross-functionally.

Responsibilities

• Build and maintain production full-stack features and services.
• Develop APIs and microservices using Python, TypeScript, or similar technologies.
• Own and evolve AWS infrastructure using Terraform.
• Design and improve CI/CD pipelines, deployment automation, and developer tooling.
• Manage Kubernetes and Docker environments; improve observability and reliability.

Skills

AWS

Terraform

Kubernetes

Docker

Python

TypeScript

React

CI/CD

Job description

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). OCD is one of the most severe, prevalent, and misunderstood mental health conditions.NOCD creates access to online therapy for people with OCD through our telehealth platform. In the NOCD app, Members can quickly access and schedule live, face-to-face video therapy sessions with our national network of licensed Therapists that specialize in Exposure and Response Prevention Therapy (ERP) - considered the "gold standard" in OCD treatment.

At NOCD, we help people reclaim their lives with clinically proven OCD treatment, by removing barriers to OCD care, and reducing the stigma associated with OCD. We’re changing the world and need other like-minded individuals to accelerate and expand our efforts.

Chicago, IL (Hybrid 3X a week)

Opportunity Overview

We’re building the technology foundation for the next phase of NOCD and we want you to help shape it.

As our Senior Software Engineer, Platform & Infrastructure, you’ll have meaningful ownership across software engineering, AWS infrastructure, Kubernetes, CI/CD, automation, and developer experience. You’ll help establish the systems and engineering practices that allow our teams to move faster while keeping our platform secure, reliable, and scalable.

This is an opportunity to build, influence, and solve problems that haven’t been solved yet —while working on technology that directly supports access to life-changing OCD treatment..

What You’ll Do

Software Engineering

• Build and maintain production full-stack features and services.
• Develop APIs and microservices using Python, TypeScript, or similar technologies.
• Contribute to architecture decisions, code reviews, and engineering standards.

DevOps & Platform

• Own and evolve AWS infrastructure using Terraform.
• Design and improve CI/CD pipelines, deployment automation, and developer tooling.
• Manage Kubernetes and Docker environments.
• Build scalable, secure, and reliable infrastructure patterns for engineering teams.

Reliability & Security

• Improve observability, monitoring, and production reliability.
• Lead troubleshooting, incident response, and root-cause analysis.
• Implement cloud security and infrastructure best practices.
• Partner with Security and Engineering to support HIPAA, SOC 2, and other compliance requirements.

Technical Leadership

• Partner with Engineering, Product, and Design to solve complex technical problems.
• Mentor engineers and help establish scalable engineering practices.
• Take ownership of technical initiatives from design through production.

Required Qualifications

• 7+ years of experience in software engineering, DevOps, SRE, or platform engineering.
• Strong software engineering background with production application experience.
• Strong experience with AWS, Terraform, Kubernetes, and Docker.
• Proficiency in Python, TypeScript, or similar.
• Experience with React or similar frontend frameworks.
• Strong understanding of cloud architecture and distributed systems.
• Experience building CI/CD pipelines and deployment automation.
• Strong troubleshooting and incident response skills.
• Experience owning technical initiatives and working cross-functionally.

Preferred Qualifications

• Experience in healthcare, fintech, or other regulated environments.
• Experience with internal developer platforms or developer tooling.
• Experience with microservices or event-driven architectures.
• Experience with Datadog, CloudWatch, Prometheus, Grafana, or similar observability tools.
• Experience with GitHub Actions, Jenkins, ArgoCD, or GitOps.
• Experience with DevSecOps, cloud security, or infrastructure compliance.

What We Offer

• Comprehensive benefits package, including medical, dental, vision coverage, and 401(k) match
• 11 observed company holidays a year
• PTO based on an accrual system
• Engaging startup environment with an outstanding mission-driven team atmosphere
• Downtown Chicago office with an on-site gym
• Noto provides 12 weeks of fully paid parental leave for the primary caregiver, and 6 weeks of fully paid leave for the secondary caregiver, for qualifying full-time employees.

Pay Transparency

The expected pay range for this position is $160,000 to $200,000. Actual pay will be based on the individual’s qualifications and experience. This role is also eligible for annual performance-based incentives tied to individual achievement and company-wide goals