Senior Development Associate

Paycom - ATS; San Francisco (CA); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Health benefits

403b plan with discretionary match

Paid time off & holidays

Life and disability insurance

Job summary

Meals on Wheels San Francisco is seeking a Senior Development Associate to support fundraising operations, donor stewardship, and campaigns. You will manage projects, coordinate grants, and optimize CRM processes to strengthen donor relationships and ensure accurate data and timely reporting.

The role collaborates with Development leadership and cross‑department colleagues to deliver impactful fundraising programs while maintaining compliance and donor confidentiality.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4–6 years nonprofit development experience.
• Experience with donor databases, data management, reporting.
• Ability to manage projects from planning to execution.
• Strong written and verbal communication.
• Experience with Salesforce NPSP or Nonprofit Cloud preferred.
• Grant administration experience.
• Experience coordinating direct mail, digital fundraising campaigns.

Responsibilities

• Develop and oversee fundraising operations and campaigns.
• Support donor stewardship and communications across channels.
• Coordinate campaigns, events, and campaign materials.
• Prepare donor communications, briefings, and presentations.
• Manage grants calendars, reporting, and submissions.
• Maintain CRM data integrity and reporting.
• Collaborate withFinance, Programs, and leadership on fundraising priorities.

Skills

Project management

Donor stewardship

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent combination of education and relevant experience

Tools

Salesforce NPSP

CRM systems

Fundraising platforms

Job description

POSITION / TITLE: Senior Development AssociateDEPARTMENT: Development & CommunicationsRESPONSIBLE TO: Director of DevelopmentPROGRAM ADDRESS: 2142 Jerrold Ave, San Francisco, CA 94124SCHEDULE: Monday - Friday (with occasional weekends/holidays)ABOUT MOWSF: Meals on Wheels San Francisco is dedicated to ensuring that older adults can live independently and with dignity in their own homes for as long as safely possible. Through nutritious meals, wellness checks, and meaningful human connection, we help older adults remain nourished, connected, and supported.POSITION SUMMARY:Meals on Wheels San Francisco (MOWSF) is seeking an experienced, highly organized, and collaborative Senior Development Associate to support our fundraising efforts and help strengthen the operations of our Development team.As an integral member of the Development team, the Senior Development Associate plays a key role in managing fundraising projects, supporting donor stewardship and campaigns, overseeing fundraising systems, and coordinating grants administration. Working closely with Development leadership and colleagues across the organization, this position helps create an exceptional donor experience while ensuring the systems and processes behind our fundraising efforts run smoothly and effectively.The ideal candidate is a resourceful, detail-oriented development professional who enjoys both strategic coordination and hands-on execution. They take ownership of projects, anticipate needs, solve problems, and thrive in a collaborative, mission-driven environment.This is an exciting opportunity for someone who enjoys working across multiple areas of fundraising and wants to make a meaningful contribution to an organization dedicated to supporting older adults in San Francisco.Essential ResponsibilitiesDevelopment & Fundraising OperationsManage development projects and fundraising initiatives from planning through execution, ensuring timelines, deliverables, and follow-up are completed.Support donor cultivation, stewardship, fundraising campaigns, special events, and donor communications.Prepare donor correspondence, briefings, presentations, and other fundraising materials.Coordinate development priorities and deadlines, proactively identifying opportunities to improve workflows and team effectiveness.Support daily development operations and provide hands-on assistance wherever needed to ensure the team's success.Donor Stewardship & CampaignsHelp deliver a thoughtful, timely, and personalized donor stewardship experience.Coordinate the execution of annual giving initiatives, including direct mail, digital campaigns, Giving Tuesday, and year-end appeals, working closely with Development leadership to ensure timely delivery, accurate donor data, and effective campaign implementation.Manage campaign timelines, track deliverables, and coordinate with internal teams and external partners to ensure campaigns run smoothly.Prepare and coordinate donor communications, mailings, and campaign materials in collaboration with Development and Communications.Support fundraising events, including registration, gift tracking, reconciliation, and post-event reporting.Track campaign performance, maintain accurate donor records, and prepare reports to support fundraising analysis and future campaign planning.Communicate confidently and professionally with donors by phone and email, responding to donation inquiries, explaining giving options and processes, resolving gift-related questions, and ensuring a positive donor experience.Fundraising Systems & Data ManagementServe as the department's Salesforce NPSP super user and primary resource for other fundraising platforms.Maintain donor data integrity and develop efficient CRM processes, procedures, and reporting practices.Create and manage fundraising reports, dashboards, mailing lists, and donor analytics.Oversee gift processing and administration in collaboration with Development and Finance, including complex gifts, acknowledgments, and reconciliations.Troubleshoot system and data issues, identify process improvements, and provide guidance and training to colleagues.Ensure donor confidentiality and compliance with gift acknowledgment and documentation requirements.Grants AdministrationManage grant calendars, deadlines, and reporting schedules.Maintain accurate grant records, including awards, reporting obligations, and stewardship activities.Collaborate with Development leadership, Programs, Finance, and external grant partners to ensure timely and accurate submissions.Collaboration & Team SupportWork closely with Finance, Communications, Programs, and Executive Leadership to support fundraising initiatives.Provide guidance and support to colleagues on fundraising systems, reporting, and development procedures.Build and maintain positive working relationships with donors, volunteers, board members, and community partners.Contribute to a collaborative, solutions-oriented team environment and support department-wide priorities as needed.QualificationsRequiredBachelor's degree or equivalent combination of education and relevant experience.Approximately 4–6 years of progressively responsible nonprofit development experience, or comparable experience demonstrating strong fundraising knowledge.Experience supporting multiple aspects of a fundraising program, including donor stewardship, campaigns, donor communications, and development operations.Demonstrated ability to independently manage projects from planning through execution.Strong organizational and project management skills, with the ability to balance competing priorities and meet deadlines.Experience working with donor databases or CRM systems, including data management, reporting, and process improvement.Strong attention to detail and comfort working with donor records, financial information, reports, and fundraising data.Excellent and clear written and verbal communication skills.Sound judgment, initiative, and the ability to work independently while knowing when to seek guidance.Strong interpersonal skills and the ability to collaborate effectively with colleagues, donors, and external partners.A resourceful, adaptable, and solutions-oriented approach to problem-solving.Openness to feedback, continuous learning, and professional growth.Commitment to the mission of Meals on Wheels San Francisco.PreferredExperience with Salesforce NPSP or Nonprofit Cloud.Experience with OneCause, Funraise, or similar fundraising platforms.Experience with grant administration, including proposal coordination and reporting.Knowledge of charitable gift processing, donor acknowledgments, reconciliation, and fundraising analytics.Experience coordinating direct mail, digital fundraising, or annual giving campaigns.SALARY/ HOURS/ BENEFITS: $85,000 to $90,000 annual salary. The position is exempt and scheduled to work a 40-hour workweek. MOWSF provides company paid health, dental, vision, life and long-term disability insurance (100% paid for employee only coverage). Our 403b plan includes a 3% discretionary contribution for all eligible employees. Vacation leave accruals start at 15 days (120 hours) and we observe a total 10 holidays per year. For a full summary of employee.Meals on Wheels is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.