Senior Developer, ServiceNow

Openkrill

United States

Hybrid

USD 110,000 - 170,000

Full time

14 days+
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Benefits offered by this job

Bonus eligibility
Equity
Flexible time off
Half-day Fridays

Job summary

e.l.f. Beauty seeks an experienced ServiceNow Developer to design, develop, and deploy enterprise ITSM solutions with automation, scalability, and integrations at the core. You will own platform architecture and drive cross-team collaboration.

You will build workflows, custom apps, and integrations using Flow Designer, REST/SOAP APIs, and Integration Hub while upholding secure coding practices and ACL strategies. This role supports global IT operations in a hybrid environment.

Qualifications

  • Experience with ITSM modules, CMDB and Service Portal.
  • Hands-on JavaScript, AngularJS, HTML and CSS development.
  • Proven ability to design and implement enterprise integrations via REST/SOAP.
  • Strong understanding of secure coding and ACL strategy.
  • Certifications in ServiceNow are highly desirable.

Responsibilities

  • Lead the technical design and architecture of ServiceNow solutions for ITSM, catalogs, and integrations.
  • Develop workflows, configurations, and custom apps using Flow Designer and script includes.
  • Configure forms, tables, catalog items, and portals within ServiceNow.
  • Build automations using Flow Designer, REST/SOAP APIs, and Integration Hub.
  • Collaborate with stakeholders to translate business needs into technical specs.

Skills

ITSM modules
CMDB
Service Portal
Integration Hub
JavaScript
AngularJS
HTML
CSS
REST/SOAP integrations
Secure coding
OAuth 2.0
SAML
Okta
Active Directory

Tools

REST APIs
SOAP APIs
Azure
AWS
Integration Hub spokes

Job description

About the Company

e.l.f. Beauty's purpose is to make the world a better place for every eye, lip, and face.

Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, e.l.f. Hair, Well People, Naturium and rhode.

In our Fiscal year 26, we had net sales of $1.6 Billion and our business performance has been nothing short of extraordinary with 7 consecutive years of net sales growth. This consistent, category-leading growth is a testament to the strength of our team, strategy, and portfolio of brands.

Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Visit our Career Page to learn more about our team: https://www.elfbeauty.com/work-with-us

POSITION SUMMARY

Experienced ServiceNow Developer responsible for designing, developing, and implementing enterprise-scale ServiceNow solutions for global IT operations with a focus on automation, scalability, and integration, ITSM.

Responsibilities
Platform & Architecture
  • Lead the technical design and architecture of ServiceNow solutions across ITSM, Service Catalog, Integrations.
  • Define development standards & coding guidelines.
  • Support Instance Upgrades, define Exclusions, ATF.
Development & Configuration
  • Build workflows, Customization, Configurations, Integrations.
  • Develop custom applications, workflows using Flow Designer and workflow editor, business rules, UI policies, client scripts, ACLs, script includes.
  • Configure ServiceNow forms, tables, catalogue items, and portals.
  • Build automations using Flow Designer, Connection and Credentials, scripted REST/SOAP APIs.
  • Proven track record building enterprise-level integrations.
  • Strong hand-on experience in java script.
  • Design and implement complex ServiceNow integrations using:
  • REST/SOAP APIs
  • Integration Hub spokes
  • OAuth 2.0, SAML, Okta and Single Sign-On
  • Integrate ServiceNow with third‑party platforms (e.g., Azure, AWS, Active Directory)
Operations:
  • Manage releases, upgrades, deployments
  • Maintain documentation and compliance
Automation:
  • Drive ITSM automation and process optimization
Requirements
  • 6+ years ServiceNow Development
Technical Skills:
  • ITSM modules, CMDB, Service Portal, Integration Hub
  • JavaScript, AngularJS, HTML, CSS
  • REST/SOAP integrations
  • secure coding and ACL strategy
Certifications: (Highly Desired)
  • Certified System Admin (CSA)
  • Certified Application Developer (CAD)
Good To Have:
  • Certified Implementation Specialist - ITSM
Stakeholder Collaboration

Work with business owners, process owners, and project managers to gather and validate requirements.

Translate business needs into technical specifications and ServiceNow solutions.

Communicate clearly with both technical and non‑technical audiences.

PERSONAL ATTRIBUTES
  • Strong problem-solving skills
  • Excellent communication
  • Ability to handle multiple priorities
  • Collaborative mindset
  • Proactive Mindset
  • Vendor Management

This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors’ discretion.

e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.

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