Senior Developer Experience Designer

Jobtailor; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Washington, DC, seeks a senior UX researcher/designer to map the end-to-end developer journey, plan research in sprints, and translate findings into prioritized backlog and production-ready specs.

The role focuses on accessible, production-ready interfaces, regulatory compliance, and close collaboration with engineering. Candidates must have a security clearance and reside in the DC metro area, with occasional client-site travel.

Qualifications

• Bachelor's degree in a relevant field plus at least eight (8) years of experience in service design, UX research, or human-centered design.

Responsibilities

• Map the end-to-end developer journey from access request through first production deploy and identify high-friction points.
• Plan and execute sprint-cadence user research with engineering teams using contextual inquiry, usability testing, interviews, and behavioral analytics.
• Synthesize qualitative and quantitative findings into actionable insights and prioritized backlog items.
• Track adoption metrics and Developer NPS to measure improvement impact.
• Design service blueprints, interaction patterns, user flows, and high-fidelity prototypes for developer-facing products.
• Deliver design specifications and documentation that reduce implementation ambiguity and improve design fidelity.
• Collaborate with software engineers to maintain a tight research-to-implementation iteration loop within each sprint.
• Design responsive, accessible interfaces meeting regulatory and secure-interaction requirements.
• Apply Section 508 and WCAG 2.1 standards to interfaces and documentation experiences.
• Contribute to a developer experience metrics dashboard.
• Align research priorities with the product roadmap and QASP performance measures.
• Engage engineering stakeholders to understand workflows, constraints, and needs and build platform-adoption support.
• Participate in sprint planning, backlog refinement, demos, and retrospectives.
• Coordinate with adjacent vendor teams and stakeholders across the engineering ecosystem.

Skills

Service Design

UX Research

Journey Mapping

Figma Proficiency

Accessibility Standards

Communication Skills

Collaboration with Eng Teams

Education

Bachelor's degree in a relevant field + 8+ years

Tools

Figma

Miro

FigJam

CI/CD Pipelines

Documentation Systems

Job description

Jobtailor in Washington, DC, seeks a senior UX researcher/designer to map the end-to-end developer journey, plan research in sprints, and translate findings into prioritized backlog and production-ready specs.

The role focuses on accessible, production-ready interfaces, regulatory compliance, and close collaboration with engineering. Candidates must have a security clearance and reside in the DC metro area, with occasional client-site travel.