Senior Desktop Support Technician

TEKsystems; Kansas City (MO); On-site; USD 60,000 - 70,000; Full time

Job summary

TEKsystems is seeking an On-Site Support Technician to join a client team in Kansas City, MO. The role requires 3–4+ years of professional technical support experience, including help desk duties and imaging with Intune.

Candidates should be comfortable supporting 4,000+ users, with skills in AD, Citrix/VM, Microsoft apps, and Windows. The position is permanent and onsite in Kansas City, MO, with a competitive salary range and standard IT issue resolution responsibilities.

Qualifications

• Experience supporting 4,000+ users in a help desk environment.
• Experience deploying images in Intune.
• Dell hardware experience preferred.
• Strong command line and troubleshooting skills.
• Experience with AD, Citrix/VM, and Microsoft apps.

Responsibilities

• Maintain Active Directory and Group Policy concepts in daily operations.
• Troubleshoot Microsoft applications and Windows clients.
• Assist with printers and IT peripherals.
• Provide front-line technical support and issue resolution.
• Support WebEx and teleconferencing setup.

Skills

Active Directory

Group Policy

Microsoft Office

Networking basics

Intune

Citrix/VM

Windows OS

Self-starter

Job description

Description

TEKsystems is looking for an On-Site Support Technician to join one of our clients teams in Kansas City. The successful candidate will have at least 3-4+ years of professional technical support experience. This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer verification, communication issues, Web-ex conference help, teleconferencing help and other technical issues an employee may have. This individual should have some previous experience working in a help desk environment including some experience with data management, and communication as well as managing and deploying images in Intune. Savage is looking for people who have been in environments supporting 4,000+ users. And skills in command prompt, Ip config, ticket ques, troubleshooting, Intune, Citrix/VM, AD, Microsoft and Windows.

Responsibilities / Job Duties

• Active Directory knowledge
• Group Policy concepts
• Microsoft applications knowledge (Excel/Word/etc.)
• Basic network knowledge- the ability to discern between a user issue or site outage. Command line knowledge.
• Support printers and other IT peripherals
• Experience Troubleshooting Windows Client operating systems
• Ideally has some Dell hardware experience
• Very important for candidate to be a self-starter, motivated by opportunities to add value to his/her position within the company

Job Type & Location

This is a Permanent position based out of Kansas City, MO.

Pay And Benefits

The pay range for this position is $60000.00 - $70000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Email Benefits - do not have on hand at the moment

Workplace Type

This is a fully onsite position in Kansas City,MO.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.