Senior Design Lead - Human-Centered UX & Strategy

Navitas Business Consulting; Linthicum (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

Navitas Business Consulting in Linthicum, MD seeks a Senior Design Lead to guide UX strategy and design execution. You will lead research, craft user experiences, and drive end-to-end design delivery for state and federal clients. Strong facilitation and collaboration with engineering and product teams are essential.

The role emphasizes prototyping, user testing, and creating artifacts such as personas and journey maps to improve customer outcomes and organizational performance.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years of experience in user experience and service design.
• Experience planning and facilitating design workshops and gathering user feedback.

Responsibilities

• Design and validate prototypes, wireframes, and user flows.
• Build responsive front-end solutions using Bootstrap and Angular.
• Deliver artifacts such as personas, journey maps, and storyboards.
• Facilitate design workshops and usability testing.
• Ensure consistency with UX standards and guidelines.
• Communicate design insights effectively to technical and business stakeholders.

Skills

User experience

Service design

Education

Bachelor’s degree or equivalent

Tools

Bootstrap

Angular

Job description

Navitas Business Consulting in Linthicum, MD seeks a Senior Design Lead to guide UX strategy and design execution. You will lead research, craft user experiences, and drive end-to-end design delivery for state and federal clients. Strong facilitation and collaboration with engineering and product teams are essential.

The role emphasizes prototyping, user testing, and creating artifacts such as personas and journey maps to improve customer outcomes and organizational performance.