Senior Demand Planner - Consumer

Galderma Laboratories, LP; Miami (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Paid time off

Job summary

Galderma Laboratories, LP in Miami, FL seeks a Senior Demand Planner, Consumer to lead SKU-level demand forecasting and provide actionable insights. You will partner with Operations, Sales, Marketing, Analytics, Trade, Finance, and Product Lifecycle to ensure monthly forecast alignment and timely updates in Cloud Suite.

You will own the consensus Demand Plan, analyze performance, and push improvement actions across teams to minimize bias and maximize service levels.

Qualifications

• Bachelor’s degree in a related field.
• Minimum 8 years in sales and operations planning, demand planning, or inventory management.
• Strong understanding of planning processes and their impact on operations.
• Experience with statistical forecasting methods and replenishment models.

Responsibilities

• Develop and maintain consensus demand plan for all SKUs for assigned Consumer accounts.
• Collaborate with Sales monthly for forecast alignment and present insights.
• Analyze retailer POS and shipped sales data to identify variances.
• Drive actions to minimize deviations and communicate impacts to stakeholders.
• Coordinate product launches, lifecycle changes, and cross-functional activities.
• Monitor KPIs and drive corrective actions for forecast accuracy.

Skills

Forecasting expertise

Cross-functional collaboration

Excel proficiency

Statistical analysis

Communication skills

Presentation to stakeholders

Attention to detail

Education

Bachelor's degree

Tools

Excel

Pivot Tables

VLOOKUPs

MS Office

Job description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title

Senior Demand Planner, Consumer

Job Location

Miami, FL

The Opportunity

The Senior Demand Planner, Consumer, partners closely with Operations, Sales, Marketing, Analytics, Trade, Finance, and Product Lifecycle teams to ensure monthly forecast alignment and timely updates in Cloud Suite. Owns SKU‑level demand forecasting for certain consumer customers and presents insights in Demand Review forums, supported by KPI reporting, variance analysis, and actionable improvement plans.

Key Responsibilities

• Develops and maintains the Consensus Demand Plan for all SKUs of assigned Consumer accounts by using appropriate customer-level sales and inventory information, promotional data, distribution information, statistical forecasts, and business assumptions.
• Collaborates with the Sales team monthly for forecast alignment and presents key insights, risks, opportunities, and recommendations in Demand alignment meetings.
• Analyzes retailer POS and customer shipped sales data to actively identify exceptional or un-forecasted activities.
• Drives fast, appropriate actions to minimize the impact of deviations from the Demand Plan and communicates these actions and business impacts to stakeholders.
• Works closely with partners at collaborative accounts and brokers to evaluate inventory levels, distribution changes, promotional activity, and display needs and concerns, and determines and communicates recommendations and courses of action.
• Coordinates projects, including new product launches and lifecycle changes, across many levels of the organization including US Marketing, Analytics, Sales, Trade, Finance, IT, Supply Chain, Manufacturing Operations, and Global Supply Chain.
• Improves forecast accuracy and drives out systematic forecast bias through detailed analyses of past performance.
• Consistently tracks forecast errors and root causes, identifies key drivers, and develops corrective actions to improve future forecast performance.
• Monitors essential KPIs, such as COF, Lost Sales, demand plan forecast accuracy and bias, vendor and customer performance, and stock in trade.
• Develops and executes corrective actions when outside of established boundaries and proactively identifies material demand risks and opportunities.
• Utilizes demand planning systems and exception-based analytics to identify and prioritize material forecast deviations, risks, and opportunities, focusing planning activities on the highest-impact issues.
• Participates in the company S&OP process as defined by Galderma best practices, partnering cross-functionally to reconcile demand signals and support alignment to an unbiased consensus demand plan.
• Maintains data integrity through data cleansing, validation processes, and ad-hoc checks.
• Supports continuous improvement of demand planning processes, statistical forecasting, and effective utilization of planning-system capabilities.
• Other duties as assigned.

Skills & Qualifications

• Bachelor’s degree in a related field from a four-year college/university required.
• Minimum 8 years of relevant experience in sales and operations planning, supply and demand planning, new product forecasting and/or inventory management required.
• Strong understanding of how planning process drives operations.
• Knowledge of statistical forecasting methods and replenishment models with experience in statistical forecasting systems preferred.
• Experience within CPG (consumer package goods) industry, retail, and/or pharmaceutical environment strongly preferred.
• Ability to demonstrate advanced proficiency in Excel techniques, retail math and statistical analysis; experience with “V Lookups”/ Pivot Tables.
• Proficient with MS Office.
• Excellent communication skills (verbal, written, and presentation).
• Ability to present information to cross-functional teams.
• Ability to organize, manage, and prioritize multiple tasks to assure timely completion in a constantly changing environment.
• Self-starter, highly motivated, and able to see problems and recommend or take appropriate actions to solve them, ability to work in detail and be result oriented.
• Demonstrates high personal integrity, teamwork abilities, and customer brand focus.

Physical Requirements and Work Environment

This role requires the ability to perform standard office activities, including extended periods of computer use, participation in virtual and in-person meetings, and collaboration across teams. Depending on business needs, occasional travel may be required. Work environments and physical requirements may vary based on the requirements of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Benefits

• Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

We are dedicated to building a diverse, inclusive, and innovative workplace.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.

For more information go to www.galderma.com/careers