Account Manager - Cleveland, OH

Galderma Laboratories, LP; Kansas; Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Paid time off

Hybrid work schedules

Job summary

Galderma Laboratories, LP seeks an Account Manager - Consumer in the United States. The role focuses on promoting the consumer skincare portfolio (including Cetaphil) to Health Care Providers and office staff to drive demand in the territory.

You will conduct field promotions, participate in sales calls, and work to exceed KPIs while leveraging CRM tools and MS Office to track progress. Travel to support regional activities and conferences may be required.

Qualifications

• Bachelor's degree from four-year college is required.
• Two years of outside B2B sales experience preferred.
• Proven track record of consistent sales performance.
• Valid driver’s license with clean driving record; ability to travel overnight.

Responsibilities

• Plan, organize and execute field-based product promotion activities to increase patient demand within the HCP office level.
• Participate in face-to-face sales calls with healthcare professionals, distribute samples, attend meetings; some meetings may occur in evenings or weekends; travel may be necessary.
• Meet or exceed goals and KPIs for the product portfolio within the territory.
• Utilize sales tools and data to identify trends and implement action plans.
• Record sales call notes, track samples, and manage territory data in the reporting system.
• Manage resources such as budget, samples, and peer-to-peer programs to engage providers.
• Develop relationships with providers and their staff within the geography.
• Attend medical meetings/conferences as needed.
• Perform other duties as assigned.

Skills

Communication

Interpersonal skills

Persuasion

Relationship building

Education

Bachelor's degree

Tools

MS Office

CRM software

Job description

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Title: Account Manager - Consumer Location: Cleveland, OH

The Opportunity

The Account Manager plays a critical role in driving revenue for the Consumer Care business unit. The Account Manager is responsible for promoting Galderma’s consumer skincare portfolio products (including Cetaphil), services to Health Care Providers (HCPs) and other offer key office staff members in order to create increased product demand within assigned territory.

Key Responsibilities

• Plan, organize and execute field-based product promotion activities in accordance with all applicable company and regulatory standards to increase patient demand of consumer skincare portfolio through targeted strategies at the HCP office level
• Participate in face-to-face sales calls with HCPs (healthcare professionals), distribution of product samples, and attendance at company/company sponsored meetings; some meetings may occur during evening or weekend hours; travel may be necessary
• Meet or exceed goals and objectives for designated product portfolio and other KPIs (key performance indicators) such as HCP satisfaction surveys, coupon redemption, POS, etc. within assigned territory
• Utilize sales tools, resources, and supporting analysis to identify trends and to effectively identify and execute action plans
• Record sales call notes, tracking samples, and other territory management activities through company data reporting system; other administrative duties may be assigned
• Manage appropriate utilization of resources such as budget, samples, and peer to peer programs to engage and create impact with healthcare professionals.
• Work within given geography to develop relationships with providers and their staff
• Attend medical meetings/conferences as needed based on organization and regional needs
• Other duties may be assigned

Qualifications

• Bachelor's degree from four-year College or university is required
• Two (2) years of outside business to business sales experience preferred
• Demonstrate strong track record of consistent documented success (such as sales performance)
• Possess valid driver’s license with clean driving record
• Ability to travel overnight as needed is required
• Strong business acumen including excellent communication (verbal/written), interpersonal, and persuasive skills.
• Ability to build strong relationships, service the total office, and add value with every interaction
• Proficient with MS Office in a Windows environment, virtual interaction technology, and familiar with CRM software

Compensation

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $80,000 - $100,000. In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer

At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story. For more information go to www.galderma.com/careers