Senior Delivery Manager, Digital Experiences

Adobe; San Jose (CA); On-site; USD 175,000 - 253,000; Full time

Job summary

Adobe Senior Delivery Manager for Digital Employee Experiences partners with senior leadership to shape and scale initiatives across a distributed team, turning complex problems into prioritized, actionable plans that drive impact.

The role emphasizes operations, Agile SCRUM delivery, change leadership, and collaboration with centers of excellence to align resources with Adobe's vision, ensuring high-quality services and data-driven decision making.

Qualifications

• 10+ years of shown experience in strategic operational roles, partnering directly with senior leaders.
• BA or BS degree in a related field; MBA, Management Consulting is a plus
• Outstanding ability to program manage complex operations, and proactively design, implement, and lead change initiatives
• Demonstrated ability to build relationships and partnerships at all levels of the organization, identify and align diverse perspectives, and advise and influence senior partners
• Ability to use critical thinking skills to breakdown sizable problems into meaningful pieces, and leverage data to derive insights
• Superb judgment and integrity, including excellent decision-making skills
• Meticulously detail-oriented, excellent communication, written, and verbal skills, and solid attention to detail
• Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on expanded duties as business needs evolve
• Experience in Program and Project Management, Agile Framework and SCRUM Delivery.

Responsibilities

• Help drive the strategy developed by the leadership team. This includes developing OKRs and supervising key metrics.
• Support day-to-day operations, including facilitating prioritization, preparing notes and presentations for external internal meetings.
• Support the organization's leadership team, including running weekly leadership team meetings and monthly All-Hands, orchestrating annual and multi-year/strategic-planning, and driving business performance review to evaluate progress towards goals.
• Evolve and lead operations for the global organization, including establishing standard methodologies, optimizing processes, and driving team synchronicity, engagement and efficiency
• Be responsible for the Agile Framework and foundational scrum processes for continuous improvement throughout the organization including intake ownership, data-driven processes, cost effectiveness, organizational change processes, and delivery expectations to ensure a high-level of customer service ensuring platform satisfaction
• Collaborate with Centers of Excellence on multi-functional initiatives, including alignment of resources to the stated vision and strategy, and ensuring clear and consistent roll-outs of programs and processes

Skills

Strategic operations experience

Program management

Agile Framework / SCRUM

Change leadership

Stakeholder management

Data-driven decision making

Education

Bachelor's degree in related field

MBA or Management Consulting is a plus

Job description

Adobe Senior Delivery Manager for Digital Employee Experiences partners with senior leadership to shape and scale initiatives across a distributed team, turning complex problems into prioritized, actionable plans that drive impact.

The role emphasizes operations, Agile SCRUM delivery, change leadership, and collaboration with centers of excellence to align resources with Adobe's vision, ensuring high-quality services and data-driven decision making.