Senior Delivery Leader, Private Cloud & Infra — Remote

Rackspace Technology; San Antonio (TX); Hybrid; USD 132,000 - 194,000; Full time

Job summary

Rackspace Technology seeks a Senior Manager, Professional Services Delivery to lead a delivery team responsible for private cloud, infrastructure transformation, migration, and consulting engagements. You will oversee day-to-day delivery, staffing decisions, and governance to satisfy customer commitments with quality and on budget.

This is a working leadership role balancing delivery problems, staffing, and process improvements across multiple disciplines, with travel up to 10% as required.

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• 8+ years in Professional Services, consulting, or enterprise technology services.
• 3+ years managing technical teams or delivery projects.
• Experience leading customer programs and technology implementations.
• Background in workforce planning, resource management, and utilization tracking.
• Experience reviewing Statements of Work, delivery estimates, and commercial commitments.
• Comfortable presenting to stakeholders and leading customer-facing discussions.

Responsibilities

• Own delivery for a portfolio of Professional Services engagements across private cloud, infrastructure modernization, migration, and transformation projects.
• Act as the escalation point for delivery, staffing, and project risks within your team.
• Ensure proper staffing, tracking, and governance to meet customer and business expectations.
• Take ownership of customer satisfaction, delivery quality, and project financial performance.
• Lead and develop architects, consultants, engineers, and delivery professionals on your team.
• Coach team members, manage performance, and support career growth and succession planning.
• Identify skill gaps and recommend hiring, training, or partner support to meet upcoming demand.

Skills

Delivery leadership

People leadership

Resource planning

Stakeholder communication

Education

Bachelor's degree or equivalent professional experience in Business/Technology/Engineering/PM

Tools

VMware/VCF knowledge

Job description

Rackspace Technology seeks a Senior Manager, Professional Services Delivery to lead a delivery team responsible for private cloud, infrastructure transformation, migration, and consulting engagements. You will oversee day-to-day delivery, staffing decisions, and governance to satisfy customer commitments with quality and on budget.

This is a working leadership role balancing delivery problems, staffing, and process improvements across multiple disciplines, with travel up to 10% as required.