Senior Delivery Lead, Enterprise SaaS Projects

Remote Genie; Austin, Chicago, Denver, Los Angeles (TX, IL, CO, CA); Hybrid; USD 90,000 - 176,000; Full time

Job summary

MongoDB is seeking a Senior Project Manager for Professional Services to lead complex customer-facing engagements. You will serve as the accountable delivery owner, translating objectives into a clear delivery strategy and guiding priorities, tradeoffs, and governance to ensure value realization.

You will collaborate with Consulting Engineers, Customer Success, Sales, and client stakeholders, maintaining momentum and delivering measurable business outcomes in a technically intricate environment.

Qualifications

• 8+ years in a project manager or delivery leader role for enterprise-scale clients.
• Strong executive communication and leadership skills across senior customer stakeholders and internal teams.
• Solid delivery fundamentals: scope, milestones, dependencies, risk, executive reporting, escalations.

Responsibilities

• Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity and focus on value realization.
• Own delivery accountability for customer requirements, execution, and business outcomes, aligning to customer priorities.
• Drive planning and execution using industry-standard delivery practices across scope, schedule, risks, dependencies, governance and success measures.
• Serve as the primary interface to the customer executive sponsor and manage overall engagement health.
• Shape and structure delivery by clarifying objectives and translating business goals into executable delivery approaches.
• Partner with customer stakeholders and MongoDB teams to build alignment, remove blockers, and sustain momentum.
• Balance customer outcomes with business objectives, manage risk and resource efficiency, and maintain engagement health.

Skills

Project leadership

Executive communication

Delivery leadership

Risk management

Stakeholder management

Cross-functional collaboration

Job description

MongoDB is seeking a Senior Project Manager for Professional Services to lead complex customer-facing engagements. You will serve as the accountable delivery owner, translating objectives into a clear delivery strategy and guiding priorities, tradeoffs, and governance to ensure value realization.

You will collaborate with Consulting Engineers, Customer Success, Sales, and client stakeholders, maintaining momentum and delivering measurable business outcomes in a technically intricate environment.