Senior Delivery Lead, Business Banking Lending

JP Morgan Chase; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Delivery Associate in Business Banking Lending to drive end-to-end delivery from backlog to production. You will partner with product and engineering to plan releases, remove impediments, and apply data-driven practices to improve speed and quality.

You will facilitate Agile ceremonies, write clear user stories and acceptance criteria, coordinate UAT and release readiness, and measure success with defined metrics.

Qualifications

• 3 years of experience in product delivery or Agile delivery roles, partnering with software engineering teams.
• Demonstrated experience facilitating Agile delivery routines and improving delivery predictability.
• Proven ability to manage and refine a delivery backlog, prioritization and scope management.
• Ability to write engineering-ready user stories and objective acceptance criteria.
• Experience coordinating user acceptance testing and end-to-end release execution.
• Strong stakeholder management with product, engineering, and risk/compliance partners.
• Data-driven delivery approach using metrics and operational signals.

Responsibilities

• Lead end-to-end delivery across planning, build, testing, release readiness, and post-production validation.
• Facilitate the team’s Agile delivery rhythm (Sprint planning, daily stand-ups, refinement, reviews/demos, and retrospectives).
• Manage backlog execution: prioritization, dependencies, story readiness, and scope control.
• Write and refine clear, testable user stories and acceptance criteria.
• Apply responsible AI tools to accelerate delivery while ensuring accuracy and intent.
• Plan and coordinate user acceptance testing, criteria, defect triage, and readiness reporting.
• Coordinate release planning, scope alignment, go/no-go, and stakeholder communications.
• Execute post-production validation for feature behavior, data integrity, and operational stability.
• Define success metrics with product/engineering and track adoption, defects, and cycle time.
• Monitor production signals and feedback to drive backlog improvements.
• Drive continuous improvement by identifying bottlenecks and reducing risk.

Skills

Agile delivery

Backlog management

User stories

Acceptance criteria

Release coordination

Stakeholder management

Data-driven decisions

Job description

JP Morgan Chase is seeking a Senior Product Delivery Associate in Business Banking Lending to drive end-to-end delivery from backlog to production. You will partner with product and engineering to plan releases, remove impediments, and apply data-driven practices to improve speed and quality.

You will facilitate Agile ceremonies, write clear user stories and acceptance criteria, coordinate UAT and release readiness, and measure success with defined metrics.