Senior Delivery Lead

Bank of America; Pennington (NJ); On-site; USD 115,000 - 190,000; Full time

Job summary

Bank of America, Pennington, NJ, seeks a Senior Delivery Lead to coordinate the Incentive Compensation program within Chief People Technology. You will plan and drive large deliverables, aligning business, development and testing teams to support consumer incentive plans and data quality applications.

You will communicate target outcomes, manage timelines and costs, and collaborate with Risk, Compliance and multiple stakeholders to ensure successful program delivery.

Qualifications

• Excellent communication skills, written and verbal, at all levels.
• Ability to interact with business leaders, external vendors and internal technology groups.
• Proficient in Microsoft Office, including Copilot.
• Solid experience of process & release management.
• Can work unsupervised and is a self-starter.
• Strong organizational skills.
• Can prioritize.
• Deep knowledge of Bank processes including Change Management, Information Security, and Development delivery.
• Experience with vendor relationship management.
• At least 5 years of Bank of America technology experience or similar experience at another large financial institution.

Responsibilities

• Senior Delivery Lead within Chief People Technology responsible and accountable for partnering with key Business, Development, Business Solutions, Program/Project Management, Architecture, Production Support and Testing Execs to develop and implement the tactical and strategic planning of all phases of application, environment, and support management.
• Drive Technology strategy to meet business strategy utilizing modern technologies and creating efficiencies.
• Business relationship management, liaison to Global Human Resources and Shared Service Providers (SSPs)
• Vendor relationship management to support applications
• Effectively manage through bank’s processes.
• Provide risk oversight for business and technology risk
• Ensures deliverables comply with Enterprise Application Management Policies and Procedures.
• Provide leadership, and management with a focus on ensuring delivery and execution are being managed against strategic goals and direction
• Manage and provide Application portfolio oversight working closely with application and/or vendor managers
• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk

Skills

Collaboration

Project Management

Result Orientation

Solution Delivery Process

Stakeholder Management

Analytical Thinking

Business Acumen

Financial Management

Influence

Risk Management

Agile Practices

Architecture

Data Management

Solution Design

Technical Strategy Development

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Role is aligned to support the Incentive Compensation platform within Chief People Technology. This job is responsible for planning and coordinating the execution of large program deliverables which requires engagement across multiple organizations including support for critical Consumer Incentive Plans within the Oracle Incentive Compensation Platform, support of the Data quality application, and coordination support of testing alignment. Other responsibilities include communicating target outcomes, coordinating delivery, resource planning, providing visibility of program health, and managing program risks, compliance and financials. Job expectations include ensuring delivery meets the client’s expectations in terms of the target outcomes, timeline, and cost and facilitating sync points between business and technology leaders and Risk and Compliance partners.

Responsibilities

• Senior Delivery Lead within Chief People Technology responsible and accountable for partnering with key Business, Development, Business Solutions, Program/Project Management, Architecture, Production Support and Testing Execs to develop and implement the tactical and strategic planning of all phases of application, environment, and support management.

• Responsibilities include:

• Drive Technology strategy to meet business strategy utilizing modern technologies and creating efficiencies.

• Business relationship management, liaison to Global Human Resources and Shared Service Providers (SSPs)

• Vendor relationship management to support applications

• Effectively manage through bank’s processes.

• Provide risk oversight for business and technology risk

• Ensures deliverables comply with Enterprise Application Management Policies and Procedures.

• Provide leadership, and management with a focus on ensuring delivery and execution are being managed against strategic goals and direction

• Manage and provide Application portfolio oversight working closely with application and/or vendor managers

• Leads and coordinates routines to support delivery of large programs, such as kick-offs, status reviews, stakeholder meetings, change controls, and tollgates

• Broadens relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk

Required Qualifications

• Excellent Communication skills, written and verbal, at all levels

• Ability to interact with business leaders, external vendors and internal technology groups

• Microsoft Office suite including the use of Copilot

• Solid experience of process & release management

• Can work unsupervised and is a self-starter

• Strong organizational skills

• Can prioritize

Desired Qualifications

• Deep knowledge of Bank processes including Change Management, Information Security, and Development delivery

• Experience with vendor relationship management

• At least 5 years of Bank of America technology experience or similar experience at another large financial institution

Skills

• Collaboration

• Project Management

• Result Orientation

• Solution Delivery Process

• Stakeholder Management

• Analytical Thinking

• Business Acumen

• Financial Management

• Influence

• Risk Management

• Agile Practices

• Architecture

• Data Management

• Solution Design

• Technical Strategy Development

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$115,000.00 - $190,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.