Senior Delivery Engineer - Remote Travel Tech, AI-Driven

Sabre Corporation; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Annual performance bonus

Private health insurance

Parental leave

Meal allowance

Life Insurance

CSR opportunities

Recognition programs

Employee engagement events

Development opportunities

Job summary

Sabre Corporation is seeking a skilled Customer Support and Training professional to engage with airline industry clients across the sales and services lifecycle. You will help deliver training, provide post-sale support, and collaborate with multiple teams to meet contractual obligations.

The role requires 2+ years in airline network planning/tools, strong presentation and Excel skills, and fluency in English with Spanish a plus. A dynamic, global team and growth opportunities are offered.

Qualifications

• Minimum 2 years experience in Airline Network Planning and Scheduling products/services.
• High School diploma or University student or graduate; technical experience is a plus.
• Proficiency in Microsoft Excel and Microsoft PowerPoint.
• Proven ability to present to an audience of up to 10 people.
• Demonstrates good time management and priority setting skills.
• Proficient English written and oral communication skills; Spanish is a plus.
• Experience using Salesforce CRM tool.

Responsibilities

• Provide customer service via telephone, email, chat, or social media.
• Support sales by maintaining positive client relations.
• Ensure delivery of objectives and contractual obligations.
• Collaborate with departments to deliver services.
• Conduct technical training for customers/employees on products.
• Develop course content specifications with stakeholders.
• Post-sale technical support including deployment, troubleshooting, and maintenance.
• Roles include product support specialist, analyst, systems integration engineer, tech support, customer service, training, and sales support.

Skills

Presentation

Time management

Teamwork

Analytical thinking

Troubleshooting

Customer service

English communication

Spanish language

Education

High School diploma

University student or graduate

Tools

Salesforce CRM

Job description

Sabre Corporation is seeking a skilled Customer Support and Training professional to engage with airline industry clients across the sales and services lifecycle. You will help deliver training, provide post-sale support, and collaborate with multiple teams to meet contractual obligations.

The role requires 2+ years in airline network planning/tools, strong presentation and Excel skills, and fluency in English with Spanish a plus. A dynamic, global team and growth opportunities are offered.