Senior Delivery and Operations Analyst

Business Process Management, Inc.; United States; Remote; USD 125,000 - 145,000; Full time

Job summary

A leading company in Business Process Management is looking for a Sr. Delivery & Operations Analyst to help drive internal performance and process optimization. This key role involves collaboration with senior leadership and the management of strategic initiatives to ensure operational efficiency and success. Ideal candidates are recent graduates with a degree in Finance and possess a strong analytical mindset.

Benefits

Flexible work arrangements

Professional development opportunities

Well-being resources

Qualifications

• Recent graduate or 1-2 years of experience in Finance or related fields.
• Degree in Finance, Accounting, or similar preferred.
• Eager to grow into a larger role.

Responsibilities

• Execute internal operational projects critical to scalability and success.
• Analyze financial and operational data to spot trends and provide recommendations.
• Build and maintain predictive performance dashboards to report on various metrics.

Skills

Analytical mindset

Proficiency in Excel/Google Sheets

Communication skills

Detail-oriented

Collaboration skills

Adaptability

Education

Degree in Finance, Accounting, or Economics

Tools

BI tools (Tableau, Power BI, Looker)

Job description

BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.

What you get:

Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.

Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.

Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.

Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

· Caring people who put others first

· Self-starters who embody the BPM entrepreneurial spirit

· Authentic individuals with a diverse point of view

· Lifelong learners with a drive to excel

· Resilient people who rise to the occasion

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation.

Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.

We’re hiring a Sr. Delivery & Operations Analyst—a high-potential individual who’s analytical, detail-oriented, and ready to take on a critical internal role. This is a unique opportunity for someone early in their career who wants to work directly with senior leadership, build strong operational acumen, and play a central role in driving internal performance, reporting, and process optimization.

As a key member of our internal operations team, you’ll support and help lead internal workstreams across strategic operations. Your work will span across financial tracking, utilization reporting, process improvement, and internal initiative execution.

What you get:

• Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.
• Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs)
• Balance & flexibility: Firm Holidays, Flex PTO, paid family leave, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.
• Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.

Who is successful at BPM:

• Caring people who put others first
• Self-starters who embody the BPM entrepreneurial spirit
• Authentic individuals with a diverse point of view
• Lifelong learners with a drive to excel
• Resilient people who rise to the occasion

What you will do:

• Own and execute internal operational projects— These are NOT client-facing but are strategic initiatives critical to our internal scalability and success.
• Drive operational efficiency across key internal workstreams— GTM, FDE, IP, PMO, Delivery, Technical, Offshore, and more.
• Build and maintain predictive performance dashboards— Provide reporting around utilization, project health, internal capacity, financial projections, etc.
• Analyze financial and operational data— Spot trends, highlight inefficiencies, and provide actionable recommendations.
• Collaborate closely with leadership— You'll work directly with cross-functional senior leaders to understand business needs and implement solutions.
• Support strategic planning cycles— Help manage the cadence, inputs, and outputs of operational and financial planning.

Who you are:

• Recent graduate or 1–2 years of experiencein Finance, Accounting, Strategy, or related fields.
• Degree in Finance, Accounting, Economics, Business, or similar preferred.
• A strong analytical mindset with proficiency in Excel/Google Sheets; bonus for exposure to BI tools like Tableau, Power BI, or Looker.
• Detail-oriented, with a drive for accuracy, clarity, and structure.
• Strong communicator with a collaborative spirit and the confidence to work with senior stakeholders.
• Curious, coachable, and eager to grow into a larger role.
• Comfortable working in ambiguity and building new processes from scratch.

$125,000 - $145,000 a year

$125,000 per year to $145,000 USD per year

The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position. Candidates who do not reside in the San Francisco Bay Area, do not meet the minimum requirements, or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location.

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