Senior Dealer Operations Manager- Spokane, WA

Nissan Motor Corporation; Irvine (CA); On-site; USD 98,000 - 173,000; Full time

Job summary

Nissan is seeking a Senior Dealer Operations Manager to lead a West Region dealer network from Irvine, CA. You will partner with dealership leadership to drive sales, profitability, and customer experience, while overseeing inventory and market analyses.

The role requires 6+ years in automotive sales/operations and 2+ years in a dealership-facing field role; extensive travel (75%+), with a focus on performance improvement and compliance.

Qualifications

• Bachelor’s degree in Business or related field required.
• 6+ years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
• 2+ years in a dealership-facing field role such as Dealer Operations Manager or similar.

Responsibilities

• Act as strategic business advisor to an assigned Nissan dealership network.
• Identify growth opportunities, improve operations, and optimize inventory.
• Support marketing initiatives and promote Nissan sales incentives.
• Drive adoption of best practices in sales, customer experience, and operations.
• Coach dealership leadership on performance, staffing, and improvement initiatives.
• Ensure compliance with dealership agreements and program requirements.

Skills

Dealership operations knowledge

Sales management

Inventory control

Customer experience

Market analysis

Data analysis

Stakeholder influence

Communication skills

Education

Bachelor’s degree in Business or related field

Job description

Location: Spokane, WA

Job Schedule: Full-time field role

Education Requirement: Bachelor’s degree

Sponsorship: No

Come Drive Innovation with Us.We are currently looking for a Senior Dealer Operations Manager to join our team in the West Region.

A Day in the Life:

The Senior Dealer Operations Manager acts as a strategic business advisor to an assigned network of Nissan dealerships, helping drive sales performance, profitability, customer satisfaction, and operational excellence. This role partners closely with Dealer Principals and dealership leadership to identify growth opportunities, improve operations, optimize inventory, support marketing initiatives, and achieve wholesale and retail sales objectives, including commercial vehicles.

Who We’re Looking for:

• Partner with dealerships to improve sales performance, profitability, and customer satisfaction.
• Analyze sales, financial, inventory, and market data to identify opportunities and develop action plans.
• Conduct regular dealership visits to assess operations and provide consulting, coaching, and support.
• Manage inventory, vehicle mix, allocation, and aged inventory strategies.
• Support dealership marketing efforts and promote Nissan sales and incentive programs.
• Drive adoption of best practices in sales, customer experience, and operational effectiveness.
• Coach dealership leadership on performance, training, staffing, and business improvement initiatives.
• Ensure compliance with dealership agreements, company policies, and program requirements.
• Assist with market representation activities, dealership transitions, and regional business initiatives.

Required:

• Bachelor’s degree in Business or a related field required.
• 6+ years of progressive experience in automotive sales, marketing, dealer operations, or related functions.
• 2+ years in a dealership-facing field role such as Dealer Operations Manager, Wholesale District Manager, Fixed Operations Manager, Field Sales Manager, or similar.

Desired:

• Strong knowledge of dealership operations, sales management, inventory control, customer experience, and market analysis.
• Proven ability to analyze data, influence stakeholders, and drive business results.
• Excellent communication, relationship-building, and consulting skills.

Travel

• Extensive travel required (75%+), including overnight travel.
• Must reside within the assigned district territory.

What You’ll Look Forward to at Nissan:

Career Growthand Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation.From day one, you’ll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards:

Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissanperks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).For more information, accessourNissan BenefitsOverview Guide.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

BuiltforYour Best:

Irvine California United States of America

Salary Range:

$97,745.00 - $172,830.00

Salary Range Estimate: Annual Salary: (Minimum to Maximum of Salary Range noted here). This compensation range represents the minimum and maximum base salary rates at Nissan for jobs assigned to this particular grade level. Please note that it is uncommon for an employee to be placed at either end of the range. Rather, an employee’s actual base salary generally may fall somewhere in between and reflect the employee’s unique skills, work experience, education, work location, and market norms. Additionally, pay may be based on comparisons to the base salary rates of other employees with similar backgrounds working in comparable roles.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.