Senior Deal Desk Strategist

Relativity; Boston (MA); Hybrid; USD 78,000 - 118,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Relativity is seeking a Senior Deal Desk Analyst, Revenue Operations to enable scalable, compliant execution across complex commercial opportunities. You will partner with global Sales to structure and evaluate deals, ensuring pricing, licensing, and terms align with revenue objectives and governance.

This role requires strong commercial judgment, analytical rigor, and ownership of end-to-end deal quality, with collaboration across Legal, Finance, Billing, IT, and Revenue Operations teams to

Qualifications

• Bachelor's degree in Business or equivalent work experience.
• 2 years in Deal Desk or Sales Ops.
• Experience in a SaaS environment.
• Ability to independently multi-task, prioritize, and drive projects to completion.

Responsibilities

• Lead review and execution of standard/complex deals ensuring pricing, licensing, terms, approvals, and structure align with revenue goals and policies.
• Serve as a senior Deal Desk resource for pricing, licensing, contracting, quoting, approvals, exceptions, and lead-to-contract processes.
• Partner with Sales and downstream teams to move deals through quote creation, intake/review, approvals, exception handling, and handoffs.
• Recommend deal paths and exception decisions balancing customer experience, revenue goals, and policy compliance.
• Evaluate deal risk and business impact including pricing, billing, and operational complexity.
• Manage Deal Desk work to support quality, turnaround, and SLA goals; prioritize requests and escalate risks.
• Use data and trends to identify process gaps and system limitations; recommend improvements.
• Support new or improved deal workflows via discovery, requirements, testing, documentation, and adoption.

Skills

Collaboration

Communication

Negotiation

Problem Solving

Process Improvements

Project Management

Sales Operations

Stakeholder Management

Education

Bachelor's degree in Business

Tools

Salesforce

CPQ

Job description

Relativity is seeking a Senior Deal Desk Analyst, Revenue Operations to enable scalable, compliant execution across complex commercial opportunities. You will partner with global Sales to structure and evaluate deals, ensuring pricing, licensing, and terms align with revenue objectives and governance.

This role requires strong commercial judgment, analytical rigor, and ownership of end-to-end deal quality, with collaboration across Legal, Finance, Billing, IT, and Revenue Operations teams to