Senior DC Operations Leader — E‑Commerce Fulfillment

jcrew; Lynchburg (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

JCG in Lynchburg, VA is seeking a Senior Manager, Distribution Center Operations to lead high-volume eCommerce DC operations through a team of Operations Managers and Supervisors. You will be accountable for safety, service, productivity, quality, inventory accuracy, and financial performance.

This leader drives operational excellence, develops high-performing teams, and partners cross-functionally to achieve business objectives and build a culture of accountability.

Qualifications

• 8+ years of progressive leadership experience in distribution, fulfillment, warehousing, or supply chain operations.
• 5+ years leading exempt leaders, including Operations Managers and Supervisors.
• Experience leading large-scale eCommerce, Retail, or omnichannel fulfillment operations.
• Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or related field preferred.
• Strong knowledge of WMS, LMS, automation, and distribution center technology.

Responsibilities

• Lead end-to-end DC operations including receiving, inventory, replenishment, fulfillment, and shipping.
• Deliver results against safety, service, productivity, quality, inventory, and cost metrics.
• Manage labor planning, staffing, and resource allocation to support business demand and peak periods.
• Use operational data to identify performance gaps, drive corrective actions, and communicate results to senior leadership.
• Drive consistent execution across shifts and departments.

Tools

WMS

LMS

Automation

Job description

JCG in Lynchburg, VA is seeking a Senior Manager, Distribution Center Operations to lead high-volume eCommerce DC operations through a team of Operations Managers and Supervisors. You will be accountable for safety, service, productivity, quality, inventory accuracy, and financial performance.

This leader drives operational excellence, develops high-performing teams, and partners cross-functionally to achieve business objectives and build a culture of accountability.