Senior Database Operations Engineer

Iterable; United States; Remote; USD 133,000 - 212,000; Full time

Job summary

A leading AI-powered customer engagement platform is seeking a Senior Database Operations Engineer to manage PostgreSQL and CockroachDB deployments. The role entails optimizing database performance, ensuring reliability, and collaborating with cross-functional teams. Ideal candidates will have extensive experience in database operations and cloud infrastructure.

Benefits

Paid parental leave

Competitive salaries

Medical, dental, vision, & life insurance

Balance Days

Fertility & Adoption Assistance

Paid Sabbatical

Flexible PTO

Employee Wellness allowance

Professional Development allowance

Pre-tax commuter benefits

Qualifications

• 5+ years of experience in production environments as a DBA.
• Deep expertise in PostgreSQL architecture and operations.

Responsibilities

• Monitor and optimize database performance.
• Implement security measures and ensure compliance.
• Provide on-call support for critical database issues.

Skills

PostgreSQL

Problem-solving

Analytical skills

Tools

Terraform

AWS

GCP

Azure

Kubernetes

Docker

Datadog

Grafana

Job description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

We are seeking a skilled Senior Database Operations Engineer with expertise in PostgreSQL to join our team. In this role, you will be responsible for ensuring the performance, scalability, and reliability of our database infrastructure including multiple PostgreSQL and CockroachDB deployments. You will work closely with our development and SRE teams to optimize database operations, automate processes, and proactively resolve issues.

How You Will Make an Impact:

• Responsible for all PostgreSQL configuration, backup, recovery, upgrading/patching, and replication.
• Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies. You have experience building and supporting production systems operating at a large scale with high uptime requirements.
• Perform database capacity planning and make recommendations for hardware and software upgrades.
• Implement security measures and ensure compliance with data privacy regulations to protect sensitive data assets.
• Collaborate with cross-functional teams to understand their data requirements and provide solutions.
• Maintain comprehensive documentation of data infrastructure configurations, processes, and best practices.
• Continually improve database administration standards, guidelines, and procedures.
• Provide on-call support as part of the team’s on-call rotation for critical database issues, ensuring a timely resolution of problems.
• Design and implement automation solutions for routine tasks, system reporting, alerts, and notifications using custom scripts.

We Are Looking for People Who Have:

• 5+ years of experience as a core DBA or database operations engineer in production environments.
• Deep expertise in PostgreSQL architecture, operations, and tuning best practices.
• Strong knowledge of database design, maintenance, and scaling strategies.
• Hands-on experience with cloud infrastructure providers (e.g., AWS, GCP, or Azure).
• Experience with Infrastructure as Code tools such as Terraform.
• Passion for building reliable systems and continuously improving database operations.
• Excellent problem-solving and analytical skills, with attention to detail and system reliability.

Bonus Points For:

• Experience with CockroachDB or AWS Aurora
• Experience with CI/CD systems
• Familiarity with Kubernetes, Docker, and containerized environments
• Exposure to Datadog, Grafana, or other observability tooling
• Experience working with APIs and third-party SaaS data integrations
• Knowledge of Scala, SBT, or distributed messaging tools like Apache Pulsar

Perks & Benefits:

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

• Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
• Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
• Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

• Official Iterable website, Careers page: https://iterable.com/careers/
• Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [e-mail] receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.