Senior Data Scientist, AI-Driven Product Analytics

JPMorgan Chase; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorgan Chase is seeking a Data Scientist in the Small Business Data Product Analytics team to build AI-driven products and shape client experiences at scale. You will collaborate across product, design, strategy, risk, controls, and customer teams to drive analytical insights and decision-making for millions of small business clients.

The role emphasizes statistical methods, AI fluency, and experimentation to improve product performance, client engagement, and measurable value creation within

Qualifications

• Masters or PhD in a related field, or Bachelor’s with 3-5 years of analytics experience.
• Strong proficiency in statistical analysis, text mining, hypothesis testing, predictive modeling, and experimental design for product and customer use cases.
• Experience in data querying, transformation, and analysis using Python and SQL.
• Demonstrated AI fluency and ability to use AI tools effectively in day-to-day analytical work to accelerate insight generation.
• Experience leveraging data visualization tools such as Tableau, Sigma, Adobe Analytics.
• Ability to translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Strong data storytelling capabilities and cross-functional collaboration skills.

Responsibilities

• Collaborate with product, design, strategy, risk, controls, and customer teams to provide analytical support for Small Business product initiatives.
• Apply statistical methods and AI-assisted approaches to solve problems related to product performance and client engagement.
• Support end-to-end analytics delivery from problem framing through insight communication to senior stakeholders.
• Develop analytics approaches for lead and trigger capabilities to improve demand generation and client traffic.
• Partner cross-functionally to establish day-one measurements, tracking, KPI frameworks across multiple dimensions.
• Operationalize experimentation frameworks to evaluate product and journey enhancements and inform prioritization.
• Analyze client experience and journey outcomes, including AI-enabled discovery and servicing pathways, for measurable value creation.
• Identify and develop high-value AI and agentic use cases to improve productivity and outcomes.

Skills

Statistical analysis

Hypothesis testing

Predictive modeling

Experiment design

Python

SQL

AI fluency

Data storytelling

Cross-functional collaboration

Data visualization

Education

Masters or PhD in a related field

Bachelor's degree with 3-5 years analytics experience

Master's degree in a related field (preferred)

Tools

Tableau

Sigma

Adobe Analytics

Job description

JPMorgan Chase is seeking a Data Scientist in the Small Business Data Product Analytics team to build AI-driven products and shape client experiences at scale. You will collaborate across product, design, strategy, risk, controls, and customer teams to drive analytical insights and decision-making for millions of small business clients.

The role emphasizes statistical methods, AI fluency, and experimentation to improve product performance, client engagement, and measurable value creation within