Data Scientist, AI-Driven Small Business Growth

JPMorganChase; Chicago (IL); On-site; USD 114,000 - 165,000; Full time

Job summary

JPMorganChase in Chicago is seeking a Data Scientist to join the Small Business Data Product Analytics team. You will apply data science and AI to build digital-led products, deepen relationships with small business clients, and partner across product, design, risk, and customer teams to deliver measurable outcomes.

You will develop analytics foundations, support experimentation, and translate complex insights into practical recommendations for senior stakeholders while staying current with AI

Qualifications

• Masters or PhD in a related field, or Bachelors with 3- 5 years' experience in a related discipline.
• Strong proficiency in statistical analysis, text mining, hypothesis testing, predictive modeling, and experimental design for product and customer use cases.
• Experience in data querying, transformation, and analysis using modern analytical tools and programming languages, including Python and SQL.
• Demonstrated AI fluency, including the ability to use AI tools effectively in day-to-day analytical work to accelerate insight generation and improve solution quality.
• Experience leveraging data visualization tools such as Tableau, Sigma, Adobe Analytics
• Experience translating ambiguous business questions into structured analytical approaches and actionable recommendations.
• Strong data storytelling capabilities, including communicating complex concepts to audiences at varying levels across business and technical functions.
• Demonstrated ability to work in cross-functional environments, align stakeholders, and deliver high-quality outputs in a dynamic product setting.

Responsibilities

• Collaborate with product, design, strategy, risk, controls, and customer teams to provide analytical support for Small Business product initiatives and decision-making.
• Apply statistical methods, data analysis, and AI-assisted approaches to solve business problems related to product performance, client engagement, and growth outcomes.
• Support end-to-end analytics delivery, from problem framing and measurement design through insight generation and communication to senior stakeholders.
• Develop and refine analytics approaches for lead and trigger capabilities that help improve demand generation and client traffic in a scalable, sustainable manner.
• Partner cross-functionally to establish day-one measurements, including tracking, data quality, and key performance indicator (KPI) frameworks across financial, operational, controls, audit, and product dimensions.
• Operationalize experimentation frameworks to evaluate product and journey enhancements, quantify impact, and inform prioritization.
• Analyze client experience and journey outcomes, including AI-enabled discovery and servicing pathways, to identify opportunities for improvement and measurable value creation.
• Identify and develop high-value AI and agentic use cases that can improve analytical productivity, decision quality, and client outcomes.

Skills

Statistical analysis

Python

SQL

AI fluency

Data visualization

Cross-functional collaboration

Experiment design

Narrative storytelling

Education

Masters or PhD in a related field

Bachelor's with 3-5 years analytics experience

Tools

Tableau

Sigma

Adobe Analytics

Job description

JPMorganChase in Chicago is seeking a Data Scientist to join the Small Business Data Product Analytics team. You will apply data science and AI to build digital-led products, deepen relationships with small business clients, and partner across product, design, risk, and customer teams to deliver measurable outcomes.

You will develop analytics foundations, support experimentation, and translate complex insights into practical recommendations for senior stakeholders while staying current with AI