Senior Data Science Lead — Provider Experience

Headway; New York (NY); On-site; USD 212,000 - 265,000; Full time

Benefits offered by this job

Equity compensation

Medical, Dental, and Vision coverage

HSA / FSA

401K

Work-from-Home Stipend

Therapy Reimbursement

16-week parental leave

Carrot Fertility reimbursement

13 paid holidays + Holiday Break

Flexible PTO

EAP

Job summary

Headway, a series D mental health technology platform in the United States, is seeking a Senior Data Science Manager for Provider Experience. You will define the data science strategy, partner with Product, Engineering, Operations, Design, Clinical and Customer Success to turn insights into measurable improvements for providers.

We seek 8+ years in data science, 3+ years leading teams, and strong SQL and Python skills; dbt familiarity and AI-assisted workflow experience are a plus.

Qualifications

• 8+ years of experience in data science or analytics roles.
• 3+ years of experience managing and developing teams.
• Strong product mindset and demonstrated success working in Product.
• Proven success partnering cross-functionally with Product, Engineering, Data, Design, Operations, Clinical and Customer Success teams.
• Proficiency in forecasting, experimentation, causal inference.
• Experience with data modeling, ideally using dbt.
• Hands-on technical fluency in SQL and Python or R.
• Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking.
• Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work.
• Drive insights and decisions through strategic analysis, reporting, experimentation and predictive modeling.
• Obsess over provider experience metrics surfacing gaps and ways to continuously improve them.
• Deep dive into areas we don’t fully understand to segment our data and understand where there’s opportunities to improve provider experiences.
• Stay close to the data by tackling strategic projects yourself, identifying underlying trends and areas of opportunity.
• Translate complex technical findings into clear, actionable recommendations for executive stakeholders.

Skills

Data science

Team management

Product mindset

Cross-functional collaboration

Forecasting

Experimentation

Causal inference

Data modeling

SQL

Python

AI tools adoption

Stakeholder communication

Tools

dbt

SQL

Python

Job description

Headway, a series D mental health technology platform in the United States, is seeking a Senior Data Science Manager for Provider Experience. You will define the data science strategy, partner with Product, Engineering, Operations, Design, Clinical and Customer Success to turn insights into measurable improvements for providers.

We seek 8+ years in data science, 3+ years leading teams, and strong SQL and Python skills; dbt familiarity and AI-assisted workflow experience are a plus.