Senior Data & Integration Product Analyst

First American; United States; Hybrid; USD 112,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO/Sick Leave

Employee Stock Purchase Plan

Job summary

First American seeks a Senior Product Analyst – Data & Integration to bridge Sales, Marketing, Engineering, and Enterprise Data teams. You will ensure customer and engagement data are connected, governed, and activated across Salesforce and custom platforms.

You’ll translate strategic objectives into actionable requirements, define data mappings, and drive scalable integration patterns to enable AI-driven experiences and advanced analytics.

Qualifications

• Bachelor’s degree in a related discipline or equivalent experience.
• 5+ years of experience leading business analysis, product analysis, or solution analysis within Salesforce or enterprise CRM ecosystems.
• Experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Data360.
• Experience with customer data platforms such as Segment.
• Strong understanding of enterprise customer data, data integration, APIs, and modern integration patterns.

Responsibilities

• Partner with Marketing, Sales, Data Operations, Engineering, and Enterprise Data teams to define business capabilities supported by Salesforce, Data360, Marketing Cloud, and custom platforms.
• Lead discovery sessions with stakeholders to identify data requirements for sales, marketing, servicing, analytics, and AI capabilities.
• Translate business objectives into scalable requirements, user stories, and data mappings to support implementation.
• Collaborate with Engineering and Enterprise Data teams to design scalable integration patterns to improve interoperability.
• Define business rules for customer data assets across Salesforce and connected platforms.
• Serve as liaison to ensure enterprise data supports current capabilities and future AI-driven experiences.
• Support AI-enabled solutions by ensuring data is connected, accessible, and usable for automation and insights.

Skills

Salesforce

Data analysis

Requirements gathering

Stakeholder facilitation

Communication

Data integration

APIs

MuleSoft

Segment

Education

Bachelor’s degree in Business, Information Systems, Computer Science, Data Analytics

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Marketing Cloud

Data360

Segment

MuleSoft

Job description

First American seeks a Senior Product Analyst – Data & Integration to bridge Sales, Marketing, Engineering, and Enterprise Data teams. You will ensure customer and engagement data are connected, governed, and activated across Salesforce and custom platforms.

You’ll translate strategic objectives into actionable requirements, define data mappings, and drive scalable integration patterns to enable AI-driven experiences and advanced analytics.