Senior Data Center Technician

Oracle; Augusta (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

Oracle Corporation in Augusta, Maine seeks a Data Center Technician to identify opportunities to upgrade server components, validate cabling, and ensure network environment readiness. The role involves on-site 24/7 coverage and collaboration with cross-functional teams.

You will monitor ticketing workflows, mentor junior technicians, and contribute to resiliency and availability initiatives while adhering to SOPs and MOPs.

Qualifications

• Knowledge of server/storage/network hardware systems and components.
• Detail-oriented with excellent organizational skills.
• Able to lift up to 50 lbs and climb a 9 ft ladder.
• Willing to travel as required.
• Shift schedule that rotates; nights, weekends and holidays.

Responsibilities

• Identify opportunities to replace or upgrade server components.
• Validate cabling and network environment build and connectivity is established.
• Monitor and assign work in ticketing environment; mentor less experienced technicians.
• Implement technical solutions and train advanced repair techniques.
• Act as a technical liaison to identify and resolve resiliency, reliability, and availability risks.

Skills

Server hardware

Network hardware

Linux administration

Ticketing systems

Education

2-year or 4-year degree or relevant work experience

Tools

Ticketing systems

Job description

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Requirements:

• Knowledge of server/storage/network hardware systems and components.
• Excellent time management skills.
• Detail-oriented with excellent organizational skills.
• Be a good team player.
• Strong interest in learning new DC concepts and technology.
• Dependable and trustworthy.
• Able to work alone and as part of a team
• Must be able to lift up to 50 lbs.
• Able to climb a 9 ft ladder.
• Strong verbal and written communication skills.
• Shift schedule that rotates. Includes nights, weekends and holidays.
• IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
• Good computer skills
• Able to stand and walk for extended periods of time
• Able to work 10-12 hour shifts
• Any experience with mainstream ticketing systems is a plus
• Willing to travel as required
• Client experience is preferred

Note:

This is a 24/7/365 position on-site and includes day/night shift, weekend and holiday work with occasional travel based on business requirements. This position will also require consent to the processing of biometric data for identity verification and access control.

Preferred Qualifications

• 2-year or 4-year degree or relevant work experience
• 2 Years of Data Center Experience; 1 year of development
• Linux administration knowledge/Ability to run Linux commands
• Data center networking knowledge.
• Experience in Data Center Infrastructure projects.
• 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
• 1 year+ experience in Cooling and Electrical systems concepts inside the data center.
• Experience in repairing and working on Oracle servers is nice to have but not required.

#LI-DC-Hiring

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.