Senior Data Center Solutions Engineer

Sproutup; Charlotte (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

Sproutup is seeking a seasoned Sales Engineer to partner with our Sales Reps, serving as the technical solution expert on client calls and meetings. You will customize presentations and proposals to address each prospective client's data center environment and needs, and deliver compelling presentations that articulate Sproutup's service capabilities and value proposition.

The role scope includes decommissioning, spares capacity management, TPM break/fix, data wipe/destruction, and ITAD

Qualifications

• 10+ years of relevant experience in a technology services company, OEM, or VAR.
• Hands-on experience with physical decommissioning of data center environments.
• Experience with EOL spares capacity management and parts harvesting.
• Experience with ITAD logistics and spares.
• Experience with TPM break/fix support.
• Excellent written and verbal communication skills, with confidence presenting to external clients.
• Demonstrated ability to customize and deliver presentations tailored to a specific audience.
• Industry certifications related to data destruction, asset disposition, or hardware maintenance (e.g., NAID AAA, R2, e-Stewards) are a plus.
• Experience responding to formal RFP/RFI processes.

Responsibilities

• Partner closely with Sales Representatives throughout the sales cycle, serving as the technical solution expert on client calls and meetings.
• Customize and tailor presentations, proposals, and solution decks to address each prospective client's specific data center environment and needs.
• Deliver presentations directly to clients and prospects, clearly articulating Sproutup's service capabilities and value proposition.
• Scope and design solutions covering physical decommissioning, EOL spares capacity management/harvest, and OEM/VAR RMA management.
• Advise on logistics management for ITAD and spares, including chain-of-custody and secure transport considerations.
• Provide subject-matter expertise on server installation, TPM break/fix, hardware troubleshooting, and data wipe/destruction methodologies.
• Respond to RFPs/RFIs and technical questionnaires with accurate, compelling, and compliant technical content.
• Build trusted relationships with client technical stakeholders (data center managers, IT operations, procurement) to support deal progression.
• Collaborate with operations, engineering, and delivery teams to ensure proposed solutions are deliverable and priced appropriately.
• Stay current on industry trends, OEM/VAR practices, and evolving data center hardware lifecycle standards.

Job description

Sproutup is seeking a seasoned Sales Engineer to partner with our Sales Reps, serving as the technical solution expert on client calls and meetings. You will customize presentations and proposals to address each prospective client's data center environment and needs, and deliver compelling presentations that articulate Sproutup's service capabilities and value proposition.

The role scope includes decommissioning, spares capacity management, TPM break/fix, data wipe/destruction, and ITAD