Senior Data Center Operations Engineer - Global

Oracle Corporation; United States; On-site; USD 91,000 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off

Job summary

Oracle seeks a Data Center Global Support Engineer to lead operations across data center sites, focusing on performance, readiness, and business alignment. The role collaborates with global teams to drive process improvements, incident resolution, and knowledge management.

Travel to OCI locations is expected to support builds, deployments and operations. The ideal candidate has extensive data center experience, strong technical and project-management skills, and a track record in automation and

Qualifications

• Years 6 to 10+ years
• US-based role; visa sponsorship not available
• Applicants read, write, and speak English
• Government security clearance is a plus

Responsibilities

• Independently owns operational responsibility for one or more data center sites, ensuring performance, readiness, and alignment with business objectives.
• Leads performance trend analysis across capacity, temperature, availability, cleanliness, facility health, and other key operational metrics.
• Proactively monitors data center health, including power, cooling, security, and environmental conditions, and drives improvements to reduce risk and improve reliability.
• Oversees escalated and complex technical issues, including triage, escalation, resolution tracking, and follow-through.
• Implements and improves automation, scheduling, and monitoring tools to reduce operational risk and prevent recurring issues.
• Develops and maintains technical documentation, including SOPs, playbooks, runbooks, process guides, incident summaries, RCA reports, and operational best practices.
• Leads and supports new region builds, site expansions, and large-scale deployment activities both onsite and remotely.
• Provides oversight for installations, repairs, inventory management, logistics, and related operational tasks.

Skills

Computer Networking Systems

Data Center Operations

Hardware Support

Process Execution

Process Improvement

Project Management

Troubleshooting

Job description

Oracle seeks a Data Center Global Support Engineer to lead operations across data center sites, focusing on performance, readiness, and business alignment. The role collaborates with global teams to drive process improvements, incident resolution, and knowledge management.

Travel to OCI locations is expected to support builds, deployments and operations. The ideal candidate has extensive data center experience, strong technical and project-management skills, and a track record in automation and