Senior Data Center Operations Engineer - AI-Powered Infra

Zscaler; Houston (TX); Remote; USD 91,000 - 114,000; Full time

Benefits offered by this job

Time off plans for vacation and sick

Parental leave options

Retirement options

In-office perks

Job summary

Zscaler is seeking a Sr. Data Center Operations (DCO) Engineer to join our Cloud Operations team in a remote role based in Houston, TX.

You will deploy, maintain, and scale critical physical server, network, and cabling infrastructure powering our global data centers. You will partner with engineering, system owners, and Remote Hands vendors to ensure high availability and reliability, with up to 50% travel allowed domestically and internationally.

Qualifications

• AI tools, automation, or scripting to streamline data center operational workflows and diagnostics.
• 5+ years in production data center environments with a proven track record engaging and directing remote data center vendors.
• U.S. citizenship, required due to the nature of the customers assigned to this role.
• Deep technical understanding of diverse server platforms, network hardware, optics, fiber plants, and copper cabling.
• Proficient with Linux/Unix command-line interfaces, BIOS configurations, and out-of-band management tools such as iLO, iDRAC, and IPMI.
• Ability to lift and carry up to 50 pounds repeatedly and regularly in support of physical infrastructure deployments.

Responsibilities

• Execute physical rack-and-stack deployments, structured cabling, and infrastructure lifecycle management across production data centers.
• Triage, troubleshoot, and remediate hardware and network faults while repairing or replacing failing components.
• Manage and resolve operational ticket queues, driving scheduled corrective maintenance and break/fix activities.
• Coordinate and partner with engineering teams, system owners, and third-party Remote Hands technicians to validate installations.
• Maintain comprehensive asset tracking documentation and support up to 50% domestic and international travel.

Skills

Linux/Unix CLI

Problem solving

Documentation

Hands-on fieldwork

Tools

iLO

iDRAC

IPMI

Job description

Zscaler is seeking a Sr. Data Center Operations (DCO) Engineer to join our Cloud Operations team in a remote role based in Houston, TX.

You will deploy, maintain, and scale critical physical server, network, and cabling infrastructure powering our global data centers. You will partner with engineering, system owners, and Remote Hands vendors to ensure high availability and reliability, with up to 50% travel allowed domestically and internationally.