Senior Data Analyst: Client Reporting & Insights

Hello Heart; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Hello Heart is seeking a Senior Data Analyst, Client Reporting to join our Data Science and Analytics group. You will focus on client reporting, clinical outcomes analysis, and data insights that demonstrate Hello Heart's impact to clients.

You will collaborate with Customer Success, Sales, Marketing, Product, Finance, and Medical Affairs to build robust dashboards and deliver actionable analyses for internal stakeholders and external partners.

Qualifications

• 3+ years of experience in SQL, reporting, data analysis, visualization, or a related analytics role.
• Advanced SQL skills: building, updating, optimizing, and maintaining complex queries for business reporting.
• Experience with BI tools (Looker, Tableau, Power BI, Redash or similar).
• Experience using generative AI and agent-based tools to improve productivity, automate workflows, and strengthen reporting quality.

Responsibilities

• Collaborate with Customer Success to create, maintain, and present high-quality client reporting materials highlighting outcomes, engagement, and ROI.
• Summarize and analyze clinical outcomes, feature usage, engagement trends, and data patterns to support client and marketing materials.
• Partner with cross-functional teams to understand business needs and deliver actionable analyses.
• Define and manage data collection requirements across systems to enable consistent reporting and insights.
• Use SQL to build, update, optimize, and maintain complex queries and reporting workflows.
• Build and maintain robust, interactive dashboards for self-service reporting by Customer Success, GTM, and product teams.
• Proactively explore data to identify patterns, risks, and opportunities to improve outcomes and growth.
• Translate complex data into clear visualizations and presentations for executives and stakeholders.
• Identify opportunities to automate recurring reporting and improve data quality.

Skills

SQL

Data analysis

Data visualization

Generative AI

Cross-functional collaboration

Tools

Looker

Tableau

Power BI

Redash

Job description

Hello Heart is seeking a Senior Data Analyst, Client Reporting to join our Data Science and Analytics group. You will focus on client reporting, clinical outcomes analysis, and data insights that demonstrate Hello Heart's impact to clients.

You will collaborate with Customer Success, Sales, Marketing, Product, Finance, and Medical Affairs to build robust dashboards and deliver actionable analyses for internal stakeholders and external partners.