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A fast-growing SaaS company is seeking a Senior Data Analyst to bridge complex data and strategic decision-making. You will create visualizations, develop data models, and provide analytical support to drive business growth. Your insights will shape product trajectories, and you will work closely with cross-functional teams to solve real-world challenges. If you thrive in a dynamic startup environment and are passionate about Business Intelligence, this role is for you.
This range is provided by Loop Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
$130,000.00/yr - $180,000.00/yr
Direct message the job poster from Loop Recruitment
Senior Data Analyst | Call Centre Analytics | US Remote
Fast-growing SaaS | Lead Gen | Customer insights
About the Role
We’re looking for an experienced Senior Data Analyst to bridge the gap between complex data and strategic decision-making. You’ll work closely with cross-functional teams—marketing, product, call centre operations, business development, and engineering—to uncover insights that drive business growth and operational excellence.
This isn’t just about generating reports; you’ll be deeply involved in crafting visualisations, developing data models, and providing key analytical support. Your insights will shape the trajectory of their products and services.
What You’ll Be Working On
Build and maintain impactful dashboards and reporting workflows, ensuring stakeholders have clear, actionable data insights.
Analyse diverse data sets—customer behaviours, market trends, operational metrics—to inform strategic initiatives.
Collaborate with multi-disciplinary teams to promote a data-driven culture and solve real-world business challenges.
Present insights directly to external clients and internal teams, optimizing customer acquisition and operational performance.
Support the development of data models, analytics goals, and explore new data opportunities to fuel growth.
Work closely with executive leadership to inform strategy with data-centric insights.
Who You Are
You’ve got a minimum of 4 years relevant practical experience as a Data Analyst or Scientist, within a Call Center Operation.
You’re confident interpreting complex data and translating it into clear insights for key stakeholders and executives.
️ You’re proficient in SQL, Python or R, Excel, and visualization tools like AWS QuickSight.
You’re passionate about using Business Intelligence to solve challenges and grow the business.
You thrive in a fast-paced, start-up environment and are committed to continuous learning and development.
Interested?
Reach out to Ash @ Loop for more info
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