Senior Data Analyst

Service Experts; Richardson (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Service Experts is seeking a Senior Data Analyst with 2+ years of analytics experience and a Master’s degree in analytics or related field. The role sits at the intersection of data, strategy, and business performance, partnering with leaders to interpret data and drive decisions.

The ideal candidate will analyze complex problems, identify trends, and translate findings into actionable recommendations that support strategic decision‑making.

Qualifications

• Requires a Master’s degree in a quantitative field and 4+ years of analytics experience.
• Proficient in SQL, Python, and data visualization tools; strong storytelling with data.
• Experience partnering with leaders to drive data-driven decisions.

Responsibilities

• Apply advanced analytics to evaluate business performance and identify opportunities.
• Partner with leaders to define questions and prioritize analytical opportunities.
• Define KPI frameworks, reporting requirements, and dashboards for decision making.
• Translate analytical findings into practical recommendations for leadership.
• Collaborate with Data Operations to align metrics and data requirements.

Skills

SQL

Python

Power BI

Excel

Education

Master’s Degree in Data Science/Analytics

Tools

Databricks

Cloud Platform

Job description

Welcome!

We are seeking a highly skilled Senior Data Analyst with at least 2 years of hands‑on analytics experience supported by a Master’s degree in Analytics, Data Science, Statistics, or a related quantitative discipline to join our team.

This role sits at the intersection of data, strategy, and business performance. The Senior Analyst will partner closely with business leaders to interpret data, track performance, and tell clear stories that support strategic decision‑making.

The ideal candidate can analyze complex business problems, identify meaningful trends and performance drivers, and translate analytical findings into practical recommendations that support business decision‑making.

Key Responsibilities

Advanced Analytics (~60% of Time)

• Strategy & Insight Generation: Apply advanced analytical methodologies to evaluate business performance, identify risks and opportunities, uncover root causes, and provide actionable recommendations that support operational and strategic objectives.
• Business Consulting & Strategic Partnership: Partner with business leaders to define key business questions, evaluate strategic initiatives, and prioritize analytical opportunities.
• Data Discovery & Innovation: Evaluate and recommend enhancements to data assets, metrics, and analytical capabilities that strengthen business insights, decision‑making, and organizational performance.
• Analytics Enablement: Define KPI frameworks, reporting requirements, and dashboard design to enable consistent, data‑driven decision‑making.
• Analytical Review & Validation: Apply a high level of attention to detail to evaluate analytical outputs, identify discrepancies, validate data integrity, assess calculation logic, and recommend corrective actions to improve reliability.

Communication & Influence (~40% of Time)

• Communication & Storytelling: Develop compelling presentations, reports, and narrative documents that translate complex analytical results and model outputs into clear, actionable business stories for diverse audiences from frontline teams to executive leadership.
• Organizational Influence: Drive adoption of data‑driven decision‑making across the organization, advocating for best practices in model consumption, insights application, and analytical rigor.
• Collaboration: Work closely with the Data Operations team to translate business needs into reporting solutions, providing guidance on metric definitions, data requirements, dashboard functionality, and user adoption.

Technical Skills

• Advanced proficiency in SQL for data querying, transformation, and manipulation.
• Proficiency in Python for data analysis.
• Proficiency in Excel and PowerBI for reporting/visualization.
• Experience with Databricks or similar distributed computing/cloud platform.

Analytical Skills

• Deep expertise in statistical analysis, trend and variance analysis, segmentation, and translating data into actionable business recommendations.

Communication

• Excellent verbal and written communication skills with the ability to present complex data and model concepts clearly to executive leadership.

Meticulousness

• Ability to thoroughly validate data, analyses, and reporting outputs; identify discrepancies and gaps; and ensure accurate, reliable business insights.

Stakeholder Management

• Demonstrated ability to manage relationships with multiple stakeholders, navigate competing priorities, and align analytical work to business objectives.

• Minimum Experience: 4+ years of professional experience in advanced data analysis, machine learning, or a related analytics role.
• Minimum Education: Master’s Degree in Data Science, Analytics, Statistics, or a related quantitative field required.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]