Senior Data Analyst

Gigs, Inc.; New York (NY); Hybrid; USD 165,000 - 190,000; Full time

Job summary

Gigs, Inc. is seeking a Senior Data Analyst to join our data team and help shape data modelling, sharing, and actionable insights across the company.

You’ll work with a team of three spanning data engineering, analytics engineering, and insight generation, becoming the second dedicated Data Analyst in the group. Salary range USD 165,000 - USD 190,000, with final offer based on background and process performance.

Qualifications

• 6+ years of analytics experience with end-to-end delivery.
• Strong data modeling understanding and dimensional modeling.
• Proven ability to translate business needs into data products and pipelines.
• Experience working with Finance, Product, or customer-facing data products is a plus.
• Excellent communication with both technical and non-technical stakeholders.

Responsibilities

• Collaborate cross-functionally to deliver dashboards, insights, or data models powering automation.
• Define core metrics, track performance, and build trust in data across the company.
• Educate data consumers and empower power users through documentation and training.
• Create analytics content with the Product team, including customer-facing metrics.
• End-to-end data work: define new data points, clean messy sources into reliable models.
• Work with a modern event-based data platform across BigQuery, Fivetran, dbt, dagster, Lightdash and Hex.

Tools

Git

CI/CD

Python

SQL

BigQuery

Fivetran

dbt

dagster

Lightdash

Hex

Job description

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don't wait for permission.
• Customer Obsession. Our customers' product is our product.
• Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

As a Senior Data Analyst, you’ll be a foundational part of our data team — shaping how data is modelled, shared, and turned into insight across the company. You’ll join a team of 3 spread across data engineering, analytics engineering and insight generation. You will be the second dedicated Data Analyst in the team.

Salary Range:USD 165,000 - USD 190,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)

What You Will Do

• Collaborate cross-functionally with teams like Finance, Growth, Product, and Operations to understand their needs and ensure data is actionable and impactful. This could mean delivering a dashboard, an insight, or a data model powering automation.
• Be a thought partner on how we define core metrics, track business performance, and build trust in data across Gigs.
• Empower internal teams by leveling up power users and educating data consumers, through clear communication, thoughtful documentation, stakeholder collaboration, and occasional training sessions.
• Build the analytics content that matters, both internally and externally. You'll work with the Product team to identify key customer-facing metrics and play a crucial role in delivering those insights via dashboards and data products.
• Not every data point is available yet. We all work end to end. Work with product to define new data points, translate messy source data into clean, reliable models that power dashboards, metrics, and product decisions.
• You will work with a modern event-based data platform across Bigquery, Fivetran, dbt, dagster, Lightdash and Hex.

What We Are Looking For

• 6+ years of experience in analytics with a focus on end to end delivery. Having worked closely with Finance stakeholders, Product in a B2C context (to support customer launches and ongoing implementations) or experience with customer-facing data products are strong plus points.
• A strong understanding of data modeling best practices (e.g. dimensional modeling, testing, documentation).
• Skilled at building alignment and managing expectations with both technical and non-technical stakeholders.
• Experience translating complex business requirements into well-structured data pipelines and models.
• Familiarity with Git, CI/CD, Python and strong SQL.
• A product mindset: you care about usability, performance, and building for scale. You see the content you deliver as a product and are interested in having those being used.
• This is not your first rodeo. You have worked in small and early data teams, grown along side them and worked in larger teams and data platforms. You’ve seen what works and doesn’t in both and are looking to apply this in your next role.
• Clear communicator — you can work cross-functionally and explain complex topics to non-technical stakeholders
• Strong bias for action: You move quickly, deliver incrementally, and aren’t afraid to ship v1. You identify what’s missing and work with stakeholders to fill the gaps.
• Experience working in fast-moving startups or remote-first teams is a plus.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi‑annual company off‑site. Our offices are designed to feel like home‑inspired workspaces, with plants, thoughtful tools, and small, tight‑knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.