Senior D365 F&O Support Consultant (Remote)

Jobgether; United States; À distance; USD 82 000 - 172 000; Plein temps

Avantages offerts par ce poste

Flexible Time Off

Nine paid holidays

Health insurance

401(k)

Parental leave

Tuition reimbursement

Referral incentives

Résumé du poste

Jobgether, on behalf of a partner, seeks a D365 F&O Senior Support Consultant based in the United States. The role leads post-implementation support, resolves complex issues, and drives continuous system improvements in a remote-friendly environment.

You will mentor consultants, coordinate with stakeholders, and leverage Dynamics 365 capabilities to ensure reliable operations and successful enhancements across client engagements.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5+ years of functional consulting or support with Dynamics AX or D365 F&O.
• 3+ years in post-implementation support in a client-facing environment.
• Strong knowledge of one or more D365 Finance or SCM modules and integrations.
• Ability to lead requirements analysis, solution design, testing, and stakeholder communication.

Responsabilités

• Lead post-implementation functional support for D365 Finance & SCM or Dynamics AX.
• Own complex and escalated cases from assessment to resolution with cross-functional coordination.
• Investigate root causes, assess impact, recommend solutions, communicate progress to stakeholders.
• Coordinate transitions from implementation projects to ongoing support with knowledge transfer.
• Identify opportunities for continuous improvement to enhance system performance and processes.
• Gather requirements for enhancements, develop specs, test scenarios, and end-user materials.
• Plan testing and production validation for fixes and enhancements.
• Mentor support consultants and contribute to knowledge articles and service standards.
• Use LCS, Azure DevOps, and other tools to track requests and work.
• Maintain current knowledge of Dynamics 365 capabilities and updates.

Connaissances

D365 F&O

Functional consulting

Client-facing

Stakeholder communication

Mentoring

Azure DevOps

Dynamics Lifecycle Services

Formation

Bachelor's degree

Outils

Azure DevOps

Dynamics Lifecycle Services

Description du poste

Jobgether, on behalf of a partner, seeks a D365 F&O Senior Support Consultant based in the United States. The role leads post-implementation support, resolves complex issues, and drives continuous system improvements in a remote-friendly environment.

You will mentor consultants, coordinate with stakeholders, and leverage Dynamics 365 capabilities to ensure reliable operations and successful enhancements across client engagements.