Senior Cyber Claims Specialist - Remote Ready

Great American Insurance Group; United States; Hybrid; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness plans

Paid time off and holidays

401(k) with company match

commuter benefits

Job summary

Great American Insurance Group is seeking a Claims Specialist or Senior Claims Specialist to join our cyber claims team in the Cincinnati area (remote possible for experienced candidates). The role focuses on complex first and third party cyber liability, privacy, and media liability claims with strong emphasis on data privacy, tech E&O, and regulatory liability.

The ideal candidate will have 4–5 years in property and casualty claims, with cyber claims experience preferred for non-Cincinnati

Qualifications

• Bachelor’s Degree required.
• 4-5 years of experience in property and casualty claims handling preferred.
• Paralegal and Legal Professional candidates encouraged to apply.
• Prior cyber claims experience preferred for candidates outside the Cincinnati area.
• Experience with Cyber, Privacy, Network Security, Professional Liability, or other specialty commercial claims is highly valued.
• Completion of or continuing progress toward a professional designation such as the Associate in Claims (AIC) designation preferred.
• Excellent oral and written communication skills with the ability to build relationships and lead negotiations.
• Strong critical and analytical skills required.
• Active claims adjuster licenses are strongly preferred, with the ability and willingness to obtain additional licenses as required.
• Ability to travel 5-10% of the time.

Responsibilities

• Manages an inventory of complex first and third party cyber liability, privacy, errors and omissions and media liability claims.
• Participates as a member of the incident response team and collaborates with specialized experts including privacy counsel, digital forensics teams, threat actor communication experts and digital restoration firms.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages. Works with internal and external coverage counsel as required. Drafts detailed coverage determination letters.
• Analyzes and negotiates appropriate claim settlements and maintains reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external/internal partners.
• Authorizes payments in accordance with assigned authority limits and ensures that payments are made in a timely manner.
• Maintains accurate and detailed claim files, including file documentation, correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Skills

Oral communication

Written communication

Negotiation

Analytical skills

Travel readiness

Education

Bachelor's Degree

AIC designation preferred

Job description

Great American Insurance Group is seeking a Claims Specialist or Senior Claims Specialist to join our cyber claims team in the Cincinnati area (remote possible for experienced candidates). The role focuses on complex first and third party cyber liability, privacy, and media liability claims with strong emphasis on data privacy, tech E&O, and regulatory liability.

The ideal candidate will have 4–5 years in property and casualty claims, with cyber claims experience preferred for non-Cincinnati