Senior Cyber Claims Specialist

Great American Insurance Group; Cincinnati (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan with company match

Paid time off and holidays

Tuition reimbursement

Commuter benefits

Job summary

Great American Insurance Group seeks an experienced Claims Specialist to manage cyber liability claims in our Cincinnati area team. The role combines liability, privacy, and media liability exposure with training in data privacy and cyber claim handling.

The ideal candidate has 4–5 years of property and casualty claims experience, excellent communication, and strong negotiation skills; remote work is available for qualified candidates outside Cincinnati, with on-site days four per week.

Qualifications

• Excellent oral and written communication skills with ability to build relationships.
• Strong negotiation and dispute resolution capabilities.
• Analytical thinker able to assess complex claim scenarios.
• Experience in property and casualty claims preferred; cyber exposure a plus.

Responsibilities

• Manage complex first and third party cyber liability, privacy, E&O, and media claims.
• Lead coverage determinations and liability analyses with internal/external counsel.
• Convey coverage details clearly to insureds and partners; draft determination letters.
• Authorize timely payments and maintain detailed claim files; support team as needed.

Skills

Communication

Negotiation

Analytical thinking

Education

Bachelor's Degree

Job description

Great American Insurance Group seeks an experienced Claims Specialist to manage cyber liability claims in our Cincinnati area team. The role combines liability, privacy, and media liability exposure with training in data privacy and cyber claim handling.

The ideal candidate has 4–5 years of property and casualty claims experience, excellent communication, and strong negotiation skills; remote work is available for qualified candidates outside Cincinnati, with on-site days four per week.