Senior Casualty Claims Specialist - Investigations

Great American Insurance Group; Cincinnati (OH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Tuition reimbursement

Paid time off

401(k) with company match

Employee stock purchase plan

Commuter benefits

Parental leave

Job summary

Great American Insurance Group in Cincinnati, OH is seeking a Senior Casualty Claim Representative/Claims Specialist for Specialty Human Services. The role manages a large claims inventory, investigates coverage, and negotiates settlements within authority while maintaining detailed files.

The position emphasizes analytical skills, negotiation, and discretion, with a focus on serving nonprofit and service organizations across the country.

Qualifications

• Bachelor’s degree in business, risk mgmt/insurance, political science, pre-law, paralegal, or related field.
• 3–6 years of property and casualty claims handling.
• Completion of or progress toward Associate in Claims (AIC) preferred.

Responsibilities

• Manages a large inventory of claims to evaluate compensability and liability.
• Plans and conducts claim investigations to confirm coverage and determine damages.
• Determines and negotiates settlements within assigned authority; may attend arbitrations.
• Conveys information regarding coverage and settlements to insureds and external partners.
• Authorizes payments within authority and ensures timely disbursement.
• Maintains accurate claim files with all correspondence and settlements.

Skills

Negotiation

Analytical skills

Communication

Organization

Discretion

Education

Bachelor’s in Business Administration

Risk Management and Insurance

Political Science

Pre-law

Paralegal

Equivalent experience

Job description

Great American Insurance Group in Cincinnati, OH is seeking a Senior Casualty Claim Representative/Claims Specialist for Specialty Human Services. The role manages a large claims inventory, investigates coverage, and negotiates settlements within authority while maintaining detailed files.

The position emphasizes analytical skills, negotiation, and discretion, with a focus on serving nonprofit and service organizations across the country.