Senior CX Technology Engineer - Cloud & Telephony

PTR Global

St. Louis (MO)

On-site

USD 80,000 - 110,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401K contributions
PTO and sick leave

Job summary

PTR Global is seeking a Senior CX Technology Engineer to design, develop, and maintain contact center communication systems in St. Louis, Missouri. This full-time, in-person role entails overseeing networking and advising on cloud technology strategies, ensuring high-performance communication networks.

Ideal candidates will have extensive experience in telecommunications systems, including cloud-based technologies and programming. The position offers a salary range of $80K to $110K based on experience, along with comprehensive benefits.

Qualifications

  • Must have 3+ years designing, implementing, and maintaining telecommunications systems.
  • Experience with local and long-distance carriers, VoIP, disaster recovery, and telephony hardware is essential.
  • Must live in Missouri or be willing to relocate.

Responsibilities

  • Gather requirements for software installation and maintenance.
  • Monitor performance and security of communication networks.
  • Develop technical design specifications and support documentation.

Skills

Telecommunications system design
Cloud communication technology
CI/CD pipelines
Programming languages (TypeScript, Python, Node.js, SQL)

Education

Engineering industry standard certification (CCNP, AWS)

Tools

Amazon Connect
AWS services (Lambda, S3, DynamoDB)

Job description

PTR Global is seeking a Senior CX Technology Engineer to design, develop, and maintain contact center communication systems in St. Louis, Missouri. This full-time, in-person role entails overseeing networking and advising on cloud technology strategies, ensuring high-performance communication networks.

Ideal candidates will have extensive experience in telecommunications systems, including cloud-based technologies and programming. The position offers a salary range of $80K to $110K based on experience, along with comprehensive benefits.

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