Senior CX Platform Engineer: AI-Powered Agents
GitLab Inc.
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Job summary
GitLab Inc. is hiring a Senior CX Platform Engineer to help Customer Experience teams harness AI at scale.
You’ll design agentic workflows, build MCP servers, and connect enterprise systems, with production Python/TypeScript code and CI/CD at the core. You’ll collaborate with CX, Digital Success, and Professional Services to turn field learnings into reusable patterns, write design documents, and mentor peers while upholding GitLab’s values and security standards.
Job description
GitLab Inc. is hiring a Senior CX Platform Engineer to help Customer Experience teams harness AI at scale.
You’ll design agentic workflows, build MCP servers, and connect enterprise systems, with production Python/TypeScript code and CI/CD at the core. You’ll collaborate with CX, Digital Success, and Professional Services to turn field learnings into reusable patterns, write design documents, and mentor peers while upholding GitLab’s values and security standards.
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