Senior Customs Trade Specialist

FedEx Group; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Customs Coordinator to manage documentation for complex shipments. In this role, you will ensure compliance with customs regulations, provide exceptional customer service, and engage with various stakeholders to facilitate smooth operations. The position requires strong organizational and communication skills, as well as the ability to work independently in a fast-paced environment. This is a fantastic opportunity to join a dynamic team at a leading logistics company, where your contributions will play a vital role in global trade and customer satisfaction.

Benefits

Paid Training Provided

Qualifications

• 2 years brokerage experience required.
• Knowledge of customs regulations and harmonized tariff schedules required.

Responsibilities

• Coordinate documentation for complex and high-risk shipments.
• Engage with customers regarding specialized processing.

Skills

Excellent communication skills

Organizational Skills

Inter-personal skills

Problem-solving Skills

Ability to handle high volume and time-sensitive work

Ability to work independently

Education

Associate degree or equivalent

Tools

MS Office

Outlook

Office equipment (phone, fax, photocopier, printer, scanner)

Job description

Job Responsibilities:

1. Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high-risk shipments.
2. Provide impeccable customer service.
3. Engage with customers regarding commodities that require specialized processing to reduce the risk of liquidated damages and penalties.
4. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet, or customs.
5. Data entry and processing of various import-related documentation for submission to US Customs and all PGA's (participating Government Agencies).
6. Maintain and keep current all shipment documentation in compliance with all record-keeping requirements.
7. Adhere to all international importing and exporting regulations.
8. Work closely with other internal staff, departments, FedEx OpCo's, customers, and government agencies.
9. Process agency brokerage shipments.
10. Handle remote filings.
11. Perform entry reconciliations as needed.
12. Ensure all government and organizational policies are followed.
13. Follow up on Customs matters and resolve problems.
14. Perform entry reviews as needed.
15. Perform other duties as assigned.

Training: Paid Training Provided.

Minimum Qualifications:

1. Associate degree or equivalent preferred.
2. 2 years brokerage experience required.
3. 1 year experience with customer contact required.
4. Data entry/keyboard experience required.
5. CCS and/or Brokers license preferred.
6. Required: MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
7. Excellent communication skills, verbal and written.
8. Organizational Skills, Inter-personal skills, Problem-solving Skills.
9. Ability to handle high volume and time-sensitive work.
10. Ability to work independently with minimum supervision.
11. Knowledge of customs regulations, harmonized tariff schedules required.

Preferred Qualifications:

Shift: Mon/Fri 7:00 am to 4:00 pm and Tues/Wed/Thurs 8:00 am to 5:00 pm with an hour lunch. This position is located IN OFFICE.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law.

Pay: $13.28-$24.51

Company Overview: FedEx Logistics provides freight forwarding, import and export services that allow companies to reach markets throughout the world.

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans.