Senior Customs Brokerage Manager - Compliance & Leadership

Trade Compliance Recruiting Solutions; Knoxville (TN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Trade Compliance Recruiting Solutions is seeking a Customs Brokerage Manager near Knoxville, TN. This in-office/hybrid role leads the import operations for air and ocean shipments, ensuring CBP and related agencies compliance. Relocation assistance is available.

The position oversees multiple client accounts, mentors entry writers, and drives process improvements while maintaining KPIs for accuracy and efficiency.

Qualifications

• License Customs Broker required.
• 5+ years of experience in customs brokerage and import/export operations.
• Expert knowledge of import/export regulations; HTS, COO, Valuation, FTA, AD/CVD, etc.
• Strong attention to detail and ability to manage multiple projects.
• Excellent people leadership and ability to grow the team.
• Hands on experience managing end-to-end brokerage operations.
• Experience with Descartes OneView, CargoWise or similar software.

Responsibilities

• Oversee the customs clearance process for multiple clients across all modes of transportation.
• Mentor, train, and support a small team of entry writers.
• Ensure compliance with CBP regulations and all applicable PGAs (FDA, USDA, EPA).
• Liaise with U.S. Customs and other government agencies as needed.
• Manage classification, entry audits, and post-entry processes.
• Act as the main point of contact for clients regarding complex entry issues.
• Drive process improvements and maintain KPIs for efficiency, accuracy, and compliance.
• Stay current on regulatory changes and update processes.

Skills

Customs Broker License

Leadership

Regulatory Knowledge

Tools

Descartes OneView

CargoWise

Job description

Trade Compliance Recruiting Solutions is seeking a Customs Brokerage Manager near Knoxville, TN. This in-office/hybrid role leads the import operations for air and ocean shipments, ensuring CBP and related agencies compliance. Relocation assistance is available.

The position oversees multiple client accounts, mentors entry writers, and drives process improvements while maintaining KPIs for accuracy and efficiency.