Senior Customer Support & Production Readiness Manager

Cubic Corporation; San Diego (CA); On-site; USD 182,000 - 204,000; Full time

Job summary

Cubic Defense in San Diego, CA seeks a Customer Support Business Manager to align procurement through delivery for first-time engineering builds and production readiness. You will coordinate across Engineering, Integrated Supply Chain, and Quality teams to ensure materials, processes, and documentation are in place for prototype and production-transition builds.

You will identify risks, drive on-time delivery, monitor metrics, and support cost optimization while negotiating trade-offs and

Responsibilities

• Identify and procure materials for first-time builds; ensure timely delivery to the lab.
• Load and maintain demand in SAP; monitor POs and delays.
• Manage inventory levels and disposition strategies.
• Ensure work instructions are followed; coordinate QA audits and signoffs.
• Develop viable NPI plans with milestones and resourcing.
• Identify and mitigate risks impacting engineering builds and production readiness.
• Drive resolution of supply chain and production issues; escalate as needed.

Job description

Cubic Defense in San Diego, CA seeks a Customer Support Business Manager to align procurement through delivery for first-time engineering builds and production readiness. You will coordinate across Engineering, Integrated Supply Chain, and Quality teams to ensure materials, processes, and documentation are in place for prototype and production-transition builds.

You will identify risks, drive on-time delivery, monitor metrics, and support cost optimization while negotiating trade-offs and